Treasury Management Implementation Specialist
Company: First Horizon
Location: Birmingham
Posted on: March 29, 2026
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Job Description:
Schedule: Monday through Friday, 9:00am to 5:00PM Summary The
Treasury Management (TM) Implementation Specialist is responsible
for supporting a team of TM Sales Officers by turning TM revenue
opportunities sold by Treasury Management Sales and RMs into
realized revenue. This position plays a key role in the end-to-end
complex customer implementation function for Treasury Management
Services and is critical to a high quality on-boarding customer
experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for
playing a key role and leading the end-to-end client implementation
process including initial client training for Treasury Management
Services Candidates should have working knowledge of complex TM
products and services, such as Lockbox, Positive Pay, Image Cash
Letter, and ACH NACHA files Ability to convey technical information
in a way that is easy for others to understand Assist sales team in
their business development efforts by providing product
implementation expertise, develop project implementation plans and
lead all phases of the implementation process including pre and
post implementation support Ability to define project scope and
deliverables from a business and data/IT perspective that support
business goals Assist in direct bottom line impact by fast-tracking
new revenue flow and positively influencing customer satisfaction
by delivering a superior on-boarding experience Analyzes training
requests and proposes solutions Partner with Treasury Management
Sales, Relationship team (Relationship Managers (RMs), Customer
Relationship Assistants (CRAs) and Support) and TM Operations to
ensure a smooth hand-off of service implementation Maintain a high
level understanding and ability to navigate across the bank’s
internal and customer facing systems Sets, manages and effectively
communicates project expectations to team members in a timely and
clear fashion Proactively manages changes in project scope,
identify potential crises and devise contingency plans Possess and
demonstrate a high level of professionalism and communicate in a
clear, concise manner Attend meetings and training as required to
continue development and to enhance knowledge of TM products,
processes and technologies Other duties as assigned QUALIFICATIONS
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skills, and/or abilities
required. Must have Undergraduate College Degree (BS/BA) 7-10 years
related experience in a relevant environment (Treasury Management
Sales, Implementation, Product, or Support) Previous
implementation/project management experience a plus Knowledge of
treasury management products, functions, support systems and
related policies, procedures and regulatory issues A track record
of gaining and understanding customers’ needs and delivering
excellent customer service Excellent written and verbal
communication skills a must; candidate should be able manage
internal and external relationships effectively Ability to
self-prioritize Strong planning, project organization skills and
attention to detail LANGUAGE SKILLS Ability to read, analyze, and
interpret general business periodicals, professional journals,
technical procedures, or governmental regulations. Ability to write
reports, business correspondence, and procedure manuals Ability to
effectively present information and respond to questions from
groups of managers, clients, customers, and the general public
REASONING ABILITY High Skills:Ability to solve practical problems
and deal with a variety of concrete variables in situations where
only limited standardization exists Ability to interpret a variety
of instructions furnished in written, oral, diagram, or schedule
form COMPUTER AND OFFICE EQUIPMENT SKILLS Microsoft Office Suite
including Word, Excel and PowerPoint About Us First Horizon
Corporation is a leading regional financial services company,
dedicated to helping our clients, communities and associates unlock
their full potential with capital and counsel. Headquartered in
Memphis, TN, the banking subsidiary First Horizon Bank operates in
12 states across the southern U.S. The Company and its subsidiaries
offer commercial, private banking, consumer, small business, wealth
and trust management, retail brokerage, capital markets, fixed
income, and mortgage banking services. First Horizon has been
recognized as one of the nations best employers by Fortune and
Forbes magazines and a Top 10 Most Reputable U.S. Bank. Benefit
Highlights • Medical with wellness incentives, dental, and vision •
HSA with company match • Maternity and parental leave • Tuition
reimbursement • Mentor program • 401(k) with 6% match • More
FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Keywords: First Horizon, Birmingham , Treasury Management Implementation Specialist, Accounting, Auditing , Birmingham, Alabama
