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Senior Billing Manager - Telecommunications

Company: Juno Search Partners
Location: Birmingham
Posted on: October 12, 2019

Job Description:

Title: Senior Billing Manager Position: Full-time/Permanent-- Location: Birmingham, AL Salary: 75-85k, DOE *Ideal candidate will have telecommunications industry experience * Summary Our client is looking for a Sr Billing Manager to join their team. --This person is both a leader and a doer, who will support best practices and contribute to financial reporting and process improvement for a growing department. This role will participate in the development, testing and on-going maintenance of audits and reports, as well as validate activity and changes in the various billing systems. Essential Duties and Responsibilities ? Develop a full understanding of departmental roles and responsibilities, and be able to step in and perform functions when needed, as well as provide ongoing departmental leadership ? Responsible for managing assigned validations and tasks related to each billing cycle on various platforms o Process corrections and updates to customer accounts and services o Process requests for new product set-up o Provide monthly billing reports ? Participate in the development, testing and on-going maintenance of audits and reports ? Diplomatically handle customer disputes ? Provide guidance to Collection team regarding any questions or reporting needs ? Create and distribute weekly and monthly accounts receivable aging reports ? Execute oversight of all payment posting processes and applications ? Serve as liaison with software development and third-party billing/tax vendors on billing applications ? Perform billing process analysis for mergers and acquisitions ? Serve as a subject matter expert for billing on cross-departmental teams Partner with VP to create and refine Billing and Collections strategy and planning ? Collaborate with finance, account management, product and support teams to review customer issues, product updates, and accuracy in revenue reporting ? Hire, coach, mentor and develop staff. Hold team accountable for goals. Ensure adequate staffing and skills are maintained. Education and Work Experience ? Associate's Degree or relevant experience ? A minimum of 5 years prior Telecom billing experience with a demonstrated knowledge and proficiency with Telecom billing systems-- ? Proven track record of supervisory and staff development experience ? Deep understanding of revenue cycle functional areas ? Advanced proficiency in MS Office, particularly MS Excel ? Knowledge of Microsoft SQL Server Management Studio a strong plus ? Previous involvement with billing system conversions a plus skills and Competencies Required ? Adherence to policies on ethics and integrity ? Demonstrated ability to build strong, positive internal and external relationships while achieving performance metrics. ? Strong attention to detail to ensure a high level of accuracy ? Ability to manage multiple assignments and prioritizes projects and time effectively ? Ability to manage workflow to meet/maintain goals ? Must be a team player, able to handle ambiguity, anticipate and react to changes quickly in a fast-paced environment. ? Excellent project management skills

Keywords: Juno Search Partners, Birmingham , Senior Billing Manager - Telecommunications, Accounting, Auditing , Birmingham, Alabama

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