Bilingual Receptionist
Company: Cahaba Medical Care Foundation
Location: Birmingham
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Receptionist Reports to Office
Manager Background: Cahaba Medical Care Foundation is a community
health center organization providing medical, pharmacy, dental, and
behavioral health services to diverse underserved communities in
Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3
Patient-Centered Medical Home and Joint Commission accredited
organization, committed to increasing integration and coordination
of behavioral health and primary care. This is an exciting, fast
paced practice with a strong mission and commitment to providing
high quality care. Travel may be required from time to time to
complete assigned responsibilities. Responsibilities & Duties In
accordance with policies & procedures: Answer the telephone in a
courteous and professional manner within 3 rings Receive and convey
messages in writing, verbally and electronically Assist patients
and their families in a compassionate manner Make appointments
following preset scheduling rules Fax documents Scan documents File
documents Prepare documents for mail-out Open and distribute
incoming mail Assist in routing telephone calls and messages to the
appropriate staff Collect copayments at each patient encounter,
and, if necessary, make bank deposits in accordance with financial
policy Check and transcribe demographic information from the
patient intake sheet to their electronic medical chart to ensure
correct demographic information on each patient Is able to
appropriately triage telephone calls from other health care
facilities or from other nurses or physicians to the appropriate
clinical staff in a timely manner Communicate with providers
effectively about patient and scheduling conflicts (i.e. double
booking, rescheduling, follow-ups with a different provider) Ensure
that each patient has the correct forms to fill out prior to each
patient encounter (demographics, medical record release, HIPAA,
well child check forms, new patient intake forms, etc.) Ask patient
for updated insurance information, verify insurance eligibility,
and screen patients for sliding fee eligibility based on income and
household size information Explain sliding fee application process
to potentially eligible patients Perform any other duties assigned
by a supervisor Qualifications: Excellent communication and
interpersonal skills Excellent ability to multitask Attention to
detail Due to the nature of the job, needs to take detailed
messages that are forwarded to the right staff member that has all
correct information about the person that call Vitally important
that all demographic data is entered into each pt’s medical record
correctly Flexibility Minimum of a high school diploma Prompt,
regular attendance at the office
Keywords: Cahaba Medical Care Foundation, Birmingham , Bilingual Receptionist, Administration, Clerical , Birmingham, Alabama
