Field Technician
Company: Cable One
Location: De Armanville
Posted on: November 4, 2025
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Job Description:
Job Description: At Sparklight, a Cable One brand, we keep our
customers and associates connected to what matters most. For our
associates, that means: a thriving and rewarding career, respect
for the communities where they live and work, a focus on health and
wellness, an excellent work/life balance, and an open and inclusive
workplace. As a Field Technician, you will be helping your
community stay connected to what matters most! Your daily tasks
will include installing services in residential and commercial
properties, completing repairs, and relocating existing equipment.
What you will do to contribute to the company's success Connect our
customers to what they love by installing customer service drops or
outlets in both residential and business properties. Take the
training you gain to use electronic test equipment and online
diagnostic tools to troubleshoot customer service drops or outlets,
diagnose and repair reception performance issues, and resolve all
problems from the customer’s equipment to the output of the first
distribution amplifier. You will ensure we’re providing proper
upstream and downstream signal levels at each termination on the
customer’s premises. You will be proactive by suggesting upgrades
of existing services as well as educate customers on the use of
their new/existing equipment. This position has the expectation and
responsibility to take on other duties needed to help drive our
Purpose, fulfill our Brand Principles, and abide by our
Organization’s Value. Qualifications A good driving record and a
valid driver’s license in the state you are applying. We want to
train you! You will need to have the aptitude and ability to learn
to use RF, digital and Volt-Ohm meters and other related equipment
to interpret data and use information to solve problems and
determine optimal signal routing. Flexibility to go above and
beyond for our customers by working overtime and on-call as needed.
Problem solving is key when working with our customers. Be able to
listen to customers and present solutions in a positive manner. Due
to the nature of the position you will need to successfully work in
small and confined areas; lift to 80 lbs.; work on a ladder; and
work in all weather conditions. You will have demonstrated at least
3 months of customer service or related experience and/or training.
The equivalent combination of education and experience is also
acceptable. High school diploma or GED. Regular and predictable
attendance is required. Our customers need you to help keep them
connected to what matters most! Core Competencies Committed: Values
each and every customer, while working hard to keep their business
and support our communities. Helpful: Delivers support in the ways
that are most useful to our customers and addresses their needs
with expertise, respect, and empathy. Proactive: Understand what
our customers need, and actively works to make their relationship
with use seamless, easy, and rewarding. Personal: Knows our
customers well, and tailors our communications and interactions to
address their needs and expectations. Benefits Sparklight, a Cable
One brand, appreciates the role our associates play to help the
company grow, and in return an excellent benefits package is
offered to our associates to recognize the importance of their
contributions, such as: Medical, dental, and vision plans – start
when you start! Life insurance (self, spouse, children) Paid time
off (vacation, holiday, and personal/sick days) 401(k) - 100%
company match (match program starts day 1 of service, up to 5% of
eligible compensation) Group Legal plan with Identity Theft
Protection Additional Perks Tuition reimbursement (up to $5,250 on
1st year) Annual community support to various organizations across
the U.S. Associate recognition & awards programs Advancement
opportunities Collaborative work environment Our Commitment
Diversity lies in the communities we serve and among the associates
who dedicate themselves to ensure our continued success. Here at
Cable One and our family of brands, we believe it is our individual
and unique talents, backgrounds and perspectives that, when
combined, truly make us an unstoppable force. "Stronger Together"
is not just a verbal cue, it is the motto that our associates live
by, exemplify, and embody each and every day. Sparklight, a Cable
One brand, is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to, among other things, race, color, religion, sex, sexual
orientation, gender identity, national origin, age, status as a
protected veteran, or disability. Pre-hire Processes Sparklight, a
Cable One brand, is committed to keeping our associates and
customers safe. Job offers are contingent upon the results of
background, drug screening, and reference check. Only after
successfully passing these pre-hire clearances are individuals
approved for hire and ready to start their successful and rewarding
career. LI-VR1
Keywords: Cable One, Birmingham , Field Technician, Customer Service & Call Center , De Armanville, Alabama
