Desktop Engineer

Company: SCA Health
Location: Birmingham
Posted on: August 5, 2022

Job Description:

Category: CorporateOverviewToday, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines. The new SCA Health represents who we are today and where we are going-and the growing career opportunities for YOU. ResponsibilitiesWe are seeking a Desktop Engineer who is responsible for configurating, deploying, and automating technology to End User systems. Review and implement new technology to improve business processes. Work as part of a team by providing guidance to teammates and assisting in an efficient, professional manner. This position is primarily responsible for:This role will work closely with our Microsoft Endpoint Configuration Management (MECM) Team and End User Computing team to enhance the End User Experience through automationOverall management and configuration of our 1E Tachyon platformManagement of Microsoft Endpoint Manager (Intune) and AutoPilotDeployment of new end user facing technology, including solution design, development, testing, deployment, and communications.Support the creation of clear documentation and user guides for current or new technology deployed.Proactively define our approach and execution of monitoring of the health of the IT equipment.Tier 3 support of Desktop SystemsEnsuring compliance of security patches across Windows 10, Mac OS and iOS devices.Creating Powershell scripts to load into automation tools. QualificationsMinimum QualificationsEducation, Training and Experience: Associate degree or related experience and/or trainingKnowledge, Abilities & Skills: 4+ years of experience in System Center Configuration Management or Microsoft Endpoint Configuration Management experience.Expert knowledge of Windows 10 and Mac OS X operating systems with the ability to install, update, integrate and support these operating systems.Other Qualifications Healthcare IT experience. (Preferably in an ambulatory surgery center environment)Experience with technologies such as Azure, Microsoft Autopilot, 1E Tachyon, and JAMF a plus but not required.Proactive, decisive, action-oriented individualStrong written and verbal communication skills, including with Executive audiences. The ability to communicate to the executive management team on IT issues locally is especially critical.Excellent interpersonal, leadership, collaboration, facilitation, and negotiation skillsAble to clearly explain technical issues in a way that nontechnical people can understandAbility to be broadly focused and manage multiple efforts concurrentlyAbility to work effectively with all levels of the organization, including staff, business stakeholders, and all levels of management, up to and including the CEOHighly motivated, energetic individual with strong ethics and commitment to quality who must be organized, detail oriented and a self-starter who can effectively begin and complete projects.PI187751656

Keywords: SCA Health, Birmingham , Desktop Engineer, Engineering , Birmingham, Alabama