Service Manager
Company: Arrow Exterminators Family of Companies
Location: Birmingham
Posted on: February 25, 2021
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Job Description:
Service Manager Stark Exterminators is looking to hire a
full-time Service Manager to oversee all aspects of Service Center
operations including the management of revenue, sales, profit,
human resource activities, training, and compliance. Ensure
uncompromised service to customers and Team Members with a
commitment to our Vision, Mission and Core Values Our Service
Managers enjoy a company vehicle and other benefits including:
generous time off, paid holidays, 401(k) with company match, Roth
IRA, medical, dental and vision insurance, high deductible HSA,
telemedicine, disability, cancer, and accident insurance. health &
wellness suite company-paid, and additional optional life
insurance. ABOUT OUR FAMILY OF BRANDS Stark Exterminators is part
of the Arrow Exterminators family of brands. For the past 56+
years, we have been a family-owned and operated business and have
grown to over $250+ million in annual revenue, services 12 states
and has 125+ service centers. Ranked by revenue, Atlanta-based
Arrow Exterminators is the sixth-largest pest and termite control
company in the United States! We instill family values in the
company culture to create a welcoming work environment and a
successful company. We attribute our success to passionate, highly
trained team members who are committed to protecting everyone's
quality of life. As Arrow grows and continues to exceed industry
expectations, we are always looking for new talent to bring on
board. We know our team has a lot of options and we are humbled
that they choose to work with us. That's why we offer competitive
compensation, a robust benefits package, and a family-oriented
company culture. A DAY IN THE LIFE AS A SERVICE MANAGER As a
Service Manager, you will have many responsibilities to ensure that
you and your team are successful in daily activities. Multi-tasking
and organizational skills will be key. These activities include
ensuring that your technicians are organized in their appointment
scheduling and service tickets. They will check in with you daily
where you will verify that they have their vehicles, uniforms,
product, equipment, and paperwork in order. Your skills in conflict
resolution and effective communication will ensure your team and
customers have an awesome experience with every interaction. As a
seasoned technician, you will offer coaching, training, and
support. You are not afraid to get dirty and can spend considerable
time in the field assisting your team and providing coverage.
Ultimately, you will be assisting the Branch Manager to achieve
monthly performance goals. Minimum Qualifications: Industry
experience (preferred) Demonstrated leadership abilities Effective
verbal and written communication Conflict resolution Effectively
operate internal applications and software (Paycom, PestPac,
Applicant Pro, Outlook, Word, Excel, Power Point, other web-based
portals) Proven track record in achieving sales results Proven
ability to multitask Strong organizational skills Basic math skills
Ability to pass any state regulatory agency required
licensing/certification exams Able to work a 40-hour (minimum) work
week, Accessible after hours (including weekends/holidays) Possess
current Driver License Ability to pass background and drug
screening tests upon offer of employment Meets company driving
standards High school degree or equivalency, college preferred ARE
YOU READY TO JOIN OUR TEAM? If you feel that you would be right for
this position, please fill out our initial 3-minute,
mobile-friendly application so that we can review your information.
We look forward to meeting you! We are an Equal Opportunity and a
Drug-Free Workplace (The job description is not an exhaustive
statement of all the duties, responsibilities, or qualifications of
the job, nor is it intended to limit opportunities for necessary
modifications). For more information, or to apply now, you must go
to the website below. Please DO NOT email your resume to us as we
only accept applications through our website.
https://www.applicantpro.com/openings/starkexterminators/jobs/1614470-238052
Keywords: Arrow Exterminators Family of Companies, Birmingham , Service Manager, Executive , Birmingham, Alabama
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