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PwC Technology - Salesforce Product Director

Location: Birmingham
Posted on: April 8, 2021

Job Description:

Inspiring and empowering our people to change the world. Create impact with clients, shape industries and provide a lasting impression in our communities. PwC Technology - Salesforce Product Director Job Category Information Technology Line of Service Internal Firm Services Level Director Specialty/Competency IFS - Information Technology (IT) Industry/Sector Not Applicable Job Type Regular Time Type Full time Government Clearance Required No Available for Work Sponsorship No Travel Requirements Up to 20% Job ID 198273WD Location(s) FL-Tampa - NC-Raleigh - NC-Charlotte - IL-Chicago - OH-Cincinnati - OH-Cleveland - SC-Columbia - OH-Columbus - TX-Dallas - VA-Richmond - MD-Baltimore - NY-Rochester - IL-Rosemont - AR-Bentonville - MA-Boston - CA-Sacramento - MO-St. Louis - UT-Salt Lake City - TX-San Antonio - CA-San Diego - CA-San Francisco - CA-San Jose - WA-Seattle - SC-Spartanburg - CA-El Segundo - NY-Albany - AR-Springdale - CT-Stamford - OH-Toledo - GA-Atlanta - OK-Tulsa - TX-Austin - DC-Washington - CO-Denver - IA-Des Moines - MI-Detroit - NY-Buffalo - NJ-Florham Park - FL-Fort Myers - TX-Fort Worth - FL-Sarasota - NC-Greensboro - FL-Hallandale Beach - PA-Harrisburg - CT-Hartford - TX-Houston - IN-Indianapolis - MI-Grand Rapids - CA-Irvine - NE-Omaha - FL-Jacksonville - MO-Kansas City - NV-Las Vegas - GA-Lithia Springs - AR-Little Rock - CA-Los Angeles - KY-Louisville - AL-Birmingham - NY-Melville - FL-Miami - WI-Milwaukee - MN-Minneapolis - VT-Montpelier - TN-Nashville - LA-New Orleans - NY-New York - OK-Oklahoma City - FL-Orlando - IL-Peoria - PA-Philadelphia - AZ-Phoenix - PA-Pittsburgh - OR-Portland A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Systems Consulting - Practice Support team helps build customisable specific system solutions that enhance the PwC's capabilities to appropriately serve all client needs. As part of the team, you'll use your deep knowledge of enterprise architecture across application areas to build delivery models that map to PwC's business needs.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Support team to disrupt, improve and evolve ways of working when necessary.
  • Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
  • Identify gaps in the market and spot opportunities to create value propositions.
  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
  • Create an environment where people and technology thrive together to accomplish more than they could apart.
  • I promote and encourage others to value difference when working in diverse teams.
  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
  • Influence and facilitate the creation of long-term relationships which add value to the firm.
  • Uphold the firm's code of ethics and business conduct.Experience working Salesforce cloud technologies and working in a consulting role or in a supporting role at a consulting firm is a plus.Job Requirements and Preferences :

    Basic Qualifications :

    Minimum Degree Required :
    High School Diploma

    Minimum Years of Experience :
    8 year(s) of experience working in large-scale global technology or business transformation projects supporting thousands of users.

    Preferred Qualifications :

    Degree Preferred :
    Bachelor Degree

    Preferred Fields of Study :
    Information Technology, Management Information Systems

    Certification(s) Preferred : Salesforce Certified Administrator and/or Salesforce Certified Sales/Service ConsultantPreferred Knowledge/Skills : Demonstrates thought leader-level abilities as a team leader in roles with assisting large employers on the performance improvement of their Sales, Service, and Marketing organizations, emphasizing the following areas:
    • Understanding and solving business and technology challenges related to the implementation of CRM technologies, delivering Enterprise Social platforms, and designing and developing platform based applications that meet business needs;
    • Leveraging acumen to understand underlying business problems, while developing and delivering Salesforce technology-enabled solutions that addresses the identified issues. This includes understanding the sales, service, and marketing functions within the organization and how the technology will help streamline organizational needs;
    • Demonstrating command of process areas and leading practices embedded in functional solutions for CPQ, Billing, entitlements for recurring revenue business models;
    • Demonstrating and defining and delivering scalable business architecture and integrated solutions involving different Salesforce clouds (including built not limited to Sales, Service, Marketing, Communities, CPQ, Einstein);
    • Demonstrating an understanding of integrations with third party systems through a variety integration patterns and products (Mulesoft, Informatica, etc) and Salesforce capabilities;
    • Demonstrating a broad understanding of enterprise applications to which Salesforce is commonly integrated to enable an end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Eloqua, and related cloud and/or on premise ERP business applications);
    • Conducting industry, market, competitive and value chain analysis;
    • Developing business cases and understanding underlying ROI;
    • Conducting customer segmentations and developing associated segment strategies and value propositions;
    • Performing capability gap analyses and other-related customer-facing capabilities;
    • Developing customer centric operating models;
    • Understanding customer trends in the B2B and B2C space, as well as across industries; and,
    • Driving strategic change into client organization.Demonstrates thought leader-level abilities as a team leader within a global business environment, or advisory consulting services firm, including the following areas:
      • Leveraging industry knowledge and analytical skills, especially as it relates to project management and project facilitation;
      • Leading and/or facilitating teams and develop client proposals, leveraging extensive business development and relationship management know-how;
      • Identifying and addressing stakeholder needs such as developing and sustaining deep stakeholder relationships using networking, negotiation, and persuasion skills to identify potential new service opportunities, preparing and presenting complex written and verbal materials, and defining resource requirements, project workflow, budgets, billing and collection; and,
      • Leveraging business transformation skills with a track record of successful change enablement with quantifiable results.Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:
        • Performing as a team leader-supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation, while answering questions and providing direction to less experienced staff, coaching staff including providing timely meaningful written and verbal feedback;
        • Developing and engaging team members to grow the collective experience delivering technology solutions that enable business processes from lead-to-cash; and,
        • Producing deliverables within a diverse, fast paced environment, while collaborating effectively across teams and juggling multiple projects and initiatives in different phases simultaneously.

          All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
          For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
          For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: . Apply Share this job
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          • Email View job location How do you make a difference in the work you do? 0:50 The work I do makes a difference in that we really focus on the pe--- Amy Talent and Deployment Consultant Building on a culture of belonging At PwC, we are committed to equality and we focus on creating a culture of belonging. We care for our people and are committed to inclusion, understanding and respect for all. The firm offers a comprehensive set of benefits around mental health and well-being through our Be Well, Work Well initiatives. This firm will not be hiring job seekers who are or will be subject to the H-1B lottery, except as set forth here. At PwC we offer a comprehensive, flexible and competitive benefits program. Our global framework for defining and encouraging leadership at all levels.

Keywords: PRICE WATERHOUSE COOPERS, Birmingham , PwC Technology - Salesforce Product Director, Executive , Birmingham, Alabama

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