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Service Delivery Manager

Company: Surgical Care Affiliates
Location: Birmingham
Posted on: April 9, 2021

Job Description:

Location: US-AL-Birmingham - US-IL-Deerfield# of Openings: 1Category: CorporateSystem ID: 14093OverviewWe are seeking a Delivery Manager to manage customer enhancements and incidents from intake to production deployment. The Delivery Manager would capture basic requirements, get work scheduled and prioritized, and coordinate resources to deliver the work. They will focus on the ServiceNow & Microsoft SharePoint environments.SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 210 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 7,500 physicians. For more information on SCA, visit www.scasurgery.com.BENEFITS TO WORKING FOR US:We value results more than face-timeWe promote flexible schedulesOur benefits begin on day one of employment (19 days of PTO, 8 paid holidays, medical/dental/vision, 401K)We are committed to having a healthy work environmentWe are committed to work-life balanceOur team members are encouraged to volunteer and work on passion projectsWe host social events and group activities throughout the yearWe promote and encourage self-care Accountabilities / ResponsibilitiesThis position is primarily responsible for:Managing customer requests from intake to production deploymentCustomer demand intakeScope & requirements definitionScheduling resources & workPrioritization of workCreation of stakeholder roadmaps Qualifications3-5 years of professional experience in Software Delivery or Project ManagementBachelor's degree requiredThe ability to self-educate, self-manage, & work on a teamStrong organizational skill setStrong written and verbal communication skillsPMP, Agile or Scrum certificationsAbility to be broadly focused and manage multiple efforts concurrentlyWe value Diversity, Inclusion, and Belonging at Surgical Care Affiliates: SCA is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, national origin, disability and genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#SCA #SurgicalCareAffiliates PI133046398

Keywords: Surgical Care Affiliates, Birmingham , Service Delivery Manager, Executive , Birmingham, Alabama

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