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Director of Retail Sales

Company: TeamWork Online
Location: Birmingham
Posted on: April 8, 2021

Job Description:

Director of Retail Sales with Birmingham Barons in Birmingham -- AL Birmingham Barons jobs Sports Jobs in Birmingham -- AL Retail/Licensing: Retail Store Management Reports To: Director of Retail Department: Retail Employee Type: Regular Status Type: Full-Time FLSA: Exempt Rate Range: Based on Experience Job Summary: It is our goal to make our guests' experience at Regions Field as pleasant and enjoyable as possible. To achieve this, our employees need to be professional, courteous, pleasant, reliable, dependable and well groomed. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face. Responsibilities:--

  • Excellent customer service while maintaining the highest standards of quality and cleanliness
  • Strong communication and problem solving skills--
  • High attention to detail--
  • Ability to work in a high paced environment
  • Electronic and computer proficiency
  • Ability to maintain a neat, clean & professional appearance Duties: Summary of Responsibilities:-- The Director of Souvenir Retail Sales manages day to day operations of the merchandise store and merchandise kiosks at Regions Field. The merchandise store will be open year-round during normal business hours on non-game days and during baseball games.-- Functions: Year Round
    • Oversees all day to day operations of the Regions Field retail store and multiple kiosks.
    • Creates, promotes, teaches and executes best possible customer service plan.
    • Creates fun and enthusiastic and sales oriented environment.
    • Conducts monthly inventory counts.
    • Monitors weather on game day in order to change floor plan to maximize sales for the game.
    • Manages staffing during games to make sure that all retail locations are fully staffed during peak demand and staffing levels are reduced when attendance calls for a smaller crowd.
    • Records fan requests / mentions on merchandise requests.
    • Creates and monitors policies and procedures to reduce theft to the lowest possible levels.
    • Creates schedule for part-time sales associates, key holders, and intern.
    • Responsible for hiring retail store part-time and seasonal staff.
    • Monitors and manages point of sale systems used in store and merchandise kiosk.
    • Assists in tracking sales and sales trends by creating a variety of reports.
    • Responsible for merchandise buying and design.
    • Enforces all policies in part-time employee handbook. Game Day
      • Manages associates and assists in re-stocking the sales floors prior to event.
      • Manager the retail store and kiosk(s) operations during events.
      • Conducts returns, exchanges, discounts and other management functions on POS system.
      • Oversees register counts at end of day with associates. Conducts reconciliation with POS system.
      • Conducts posting of daily transactions and credit card settlement with POS system.
      • Prepares nightly cash deposit.
      • Manages store change (money) needs. Working Conditions:
        • Full time, year-round--
        • May be required to lift and carry boxes up to 100 pounds. Attributes:
          • Problem solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.--
          • Interpersonal skills - the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.--
          • Initiative - actively initiates new projects and ideas
          • Innovativeness - displays imagination, originality, and inventiveness to improve products, services, or processes; originates new ideas to make things better.
          • Oral communication - the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
          • Written communication - the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.--
          • Leadership - establishes high personal standards; leads by example; creates environment where employees strive to achieve the goals of the organization; demonstrates concern for other's growth; actively provides developmental opportunities; earns trust and confidence of others.
          • Planning/organizing - the individual prioritizes and plans work activities and uses time efficiently.--
          • Quality control - the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
          • Results Oriented - achieves desired outcomes in a timely and professional manner; meets deadlines and accomplishes tasks; demonstrates drive and determination; can work independently with little guidance.
          • Resource Management - directs or supervises others effectively; draws effectively upon others and assets to achieve objectives; appoints people authorized to speak or cat on behalf of another, allotting work to the most effective resource.
          • Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.--
          • Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
          • Safety and security - the individual observes safety and security procedures and uses equipment and materials properly. This job description does not list all of the duties of the job. The person in this position may be asked to perform other instructions and duties must comply with the Birmingham Barons, LLC Employee Handbook. The person in this position will be evaluated in part based on performance of the tasks listed in this job description.

            We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: TeamWork Online, Birmingham , Director of Retail Sales, Executive , Birmingham, Alabama

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