Studio Director - KidStrong - Birmingham, AL
Company: Staffing Fitness
Posted on: January 16, 2022
At KidStrong we help parents build stronger, smarter, more athletic
kids. Our team of unicorns is an elite group of individuals with
child development, physical education, former athletes, and Ped OT
Are you looking for that workplace where you can be part of a fun,
energetic, and professional team that love what they do? Our AL
region is rapidly growing and we are looking for talented,
enthusiastic professionals who are passionate, energetic, and
excited to engage with parents and kids and make an impact on their
lives. Do you have what it takes to join the KidStrong Team?
We have an immediate need for high-energy, hyper organized,
passionate Studio Director to lead our KidStrong Birmingham
Must have the ability to work in a fast-paced environment while
overseeing operational functions and driving sales and memberships.
As a Studio Director, you will be responsible for providing
leadership and daily sales and member relations at the studio. This
critical position must have a solid understanding of sales and
operational excellence. As the lead for the sales function, the
Studio Director must execute a lead generation / marketing
strategies plan to increase sales as well as engage in customer
relations with members and parents. This leader must pose a high
caliber approach to organization and be a self motivator that is
hungry to meet and beat goals. This is a salaried position. It is
NOT a typical 9-5 job. The Studio Director must be flexible and
adaptable to shift hours as needed to make sure the studio runs at
optimal and leads and members are communicated with quickly. The
Director is also required to coach a minimum of 12 classes per week
so experience with kids and coaching is a must.
Director Responsibilities: Provides excellent leadership and
management to create a positive, successful environment for staff
and clients. Properly manages and exceeds all KidStrong sales and
operational budgets. Responsible for overseeing the sales process
and systems. Works closely with the Head Coach of the studio to
ensure that the staff and studio are looked after. Builds and
maintains KidStrong class size through scheduling optimization.
Models all studio activities through self-involvement (leading by
example).Trains and mentors subordinates for ongoing success and
future growth. Communicate with staff for all trials and any thing
they need to know about the members.Timely response and follow
through with all KidStrong corporate/owner requests and client and
lead request. Enforces KidStrong corporate policies, business
practices, systems and processes.Ensures that all front desk
systems are followed such as proper Member Check-In, telephone
inquiries (general and sales related), guest registration, cash
handling, delinquent account procedures, customer care calls, and
change requests. Provides and maintains the highest level of
customer service. Provides effective decision making regarding
customer service issues. Responsible for ensuring that the facility
is clean, maintained and operationally sound (along with the Head
Associate or Bachelor's degree in business, education, or related
Minimum 2-3+ years of management experience, including overseeing
all aspects of company management.
Minimum 2-3 years of previous sales experience.
Must have the ability to work a flexible schedule, including at
least evenings per week (last class ends at 7 pm) and weekends (at
least 1 weekend morning).
Be promotionally-oriented and have the ability to schedule trials
through company required vetting.
Understanding of all performance metrics (KPI's), revenue,
inventory, payroll, cost controls and facilities maintenance.
Must have the ability to multi-task, manage client and staff
concerns, and be a self-starter.
Excellent verbal and written communication skills.
Entrepreneurial spirit with open, participative leadership style
and drive for excellence.
Strong work ethic, integrity, and professional demeanor.
Practical work experience using Microsoft Office Products
Previous management experience with children and fitness industry
Required to work at least 3 weekday nights at at least 1 weekend
Management: 2 years (Required)
Leadership Development: 2 years (Required)
Customer Service: 2 years (Required)
Shifts:Morning (Required) Mid-Day (Required) Evening (Required)
Powered by JazzHR
Keywords: Staffing Fitness, Birmingham , Studio Director - KidStrong - Birmingham, AL, Executive , Birmingham, Alabama
Didn't find what you're looking for? Search again!