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Studio Director - KidStrong - Birmingham, AL

Company: Staffing Fitness
Location: Birmingham
Posted on: January 16, 2022

Job Description:

Job Description

At KidStrong we help parents build stronger, smarter, more athletic kids. Our team of unicorns is an elite group of individuals with child development, physical education, former athletes, and Ped OT specialists.

Are you looking for that workplace where you can be part of a fun, energetic, and professional team that love what they do? Our AL region is rapidly growing and we are looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives. Do you have what it takes to join the KidStrong Team?

We have an immediate need for high-energy, hyper organized, passionate Studio Director to lead our KidStrong Birmingham Location

Must have the ability to work in a fast-paced environment while overseeing operational functions and driving sales and memberships. As a Studio Director, you will be responsible for providing leadership and daily sales and member relations at the studio. This critical position must have a solid understanding of sales and operational excellence. As the lead for the sales function, the Studio Director must execute a lead generation / marketing strategies plan to increase sales as well as engage in customer relations with members and parents. This leader must pose a high caliber approach to organization and be a self motivator that is hungry to meet and beat goals. This is a salaried position. It is NOT a typical 9-5 job. The Studio Director must be flexible and adaptable to shift hours as needed to make sure the studio runs at optimal and leads and members are communicated with quickly. The Director is also required to coach a minimum of 12 classes per week so experience with kids and coaching is a must.

Director Responsibilities: Provides excellent leadership and management to create a positive, successful environment for staff and clients. Properly manages and exceeds all KidStrong sales and operational budgets. Responsible for overseeing the sales process and systems. Works closely with the Head Coach of the studio to ensure that the staff and studio are looked after. Builds and maintains KidStrong class size through scheduling optimization. Models all studio activities through self-involvement (leading by example).Trains and mentors subordinates for ongoing success and future growth. Communicate with staff for all trials and any thing they need to know about the members.Timely response and follow through with all KidStrong corporate/owner requests and client and lead request. Enforces KidStrong corporate policies, business practices, systems and processes.Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests. Provides and maintains the highest level of customer service. Provides effective decision making regarding customer service issues. Responsible for ensuring that the facility is clean, maintained and operationally sound (along with the Head Coach).

Requirements:
Associate or Bachelor's degree in business, education, or related field.
Minimum 2-3+ years of management experience, including overseeing all aspects of company management.
Minimum 2-3 years of previous sales experience.
Must have the ability to work a flexible schedule, including at least evenings per week (last class ends at 7 pm) and weekends (at least 1 weekend morning).
Be promotionally-oriented and have the ability to schedule trials through company required vetting.
Understanding of all performance metrics (KPI's), revenue, inventory, payroll, cost controls and facilities maintenance.
Must have the ability to multi-task, manage client and staff concerns, and be a self-starter.
Excellent verbal and written communication skills.
Entrepreneurial spirit with open, participative leadership style and drive for excellence.
Strong work ethic, integrity, and professional demeanor.
Practical work experience using Microsoft Office Products
Previous management experience with children and fitness industry strongly preferred.
Required to work at least 3 weekday nights at at least 1 weekend day

Experience:
Management: 2 years (Required)
Leadership Development: 2 years (Required)
Customer Service: 2 years (Required)
Shifts:Morning (Required) Mid-Day (Required) Evening (Required) Weekend (Required)

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Keywords: Staffing Fitness, Birmingham , Studio Director - KidStrong - Birmingham, AL, Executive , Birmingham, Alabama

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