BESSEMER HOUSING AUTHORITY Position Description Property Manager
(Southside Homes) (January 11, 2022 January 25, 2022)
This is highly responsible management work related to the
Authoritys property management function. The incumbent is
responsible for the management of all activities related to the
management and maintenance of their assigned property. Reporting to
the Property Management Director, this position is responsible for
eligibility, leasing, continued occupancy, lease enforcement,
eviction, maintenance, grounds care, and the general appearance and
functionality of their property. The incumbent is also responsible
for the financial performance of their assigned property. Work
assignments are received in the form of broad objectives and
performance expectations with minimal direction in day-to-day
operations. This position may supervise administrative and/or
DUTIES AND RESPONSIBILITIES The statements contained here
reflect general details as necessary to describe the principal
functions of this job, the level of knowledge and skill typically
required and the scope of responsibility but should not be
considered an all-inclusive listing of work requirements.
Individuals may perform other duties as assigned including work in
other functional areas to cover absences or relief, to equalize
peak work periods or otherwise balance the workload. The functions
listed are also examples of duties that may be required and in no
way imply a contractual agreement between the employer and employee
or affect the at-will relationship between the parties. 1.
Responsible for all aspects of the operation of the property or
2. Performs or supervises the performance of eligibility tasks
related to continued occupancy. 3. Performs or supervises the
performance of leasing tasks that may include applications intake,
applications processing and verification, lease execution, and
periodic recertification of eligibility.
4. Manages occupancy of assigned property including the leasing
of units, transfer of residents, reasonable accommodation of
residents, and other activities in accordance with Authority
5. Coordinates the collection and posting of rents from
residents and former residents in accordance with the lease and any
other payment agreements. Negotiates repayment agreements in
accordance with Authority policy.
6. Provides counseling and/or referrals to budget counselors in
the event of non-payment of rent or other charges to try and
prevent proceeding with eviction.
7. Prepares documentation and files for eviction of residents in
default of their lease in accordance with Authority policy.
Represents the Authority in court as directed by the Property
8. Oversees the general maintenance and curb appeal of their
assigned property. Is responsible for the maintenance of the curb
appeal of the property wit the support of management staff and
part-time labor. This includes litter control, the general
condition of grounds, and the enforcement of limitation of resident
belongings on the exterior of the property. 9. Manages the vacant
unit turnaround function and ensures that units are reoccupied in
accordance with Authority guidelines. Advises any centralized
vacancy preparation personnel of the need for particular bedroom
size units and coordinates leasing activities with the completion
of physical work.
10. Stays abreast of the status of work being performed on the
property by the central maintenance crews by reviewing outstanding
work order reports. Completes quality control inspections on a
minimum of 2% of work orders completed on the property and provide
monthly reporting to the applicable Maintenance Supervisor.
11. Ensures the availability of appropriate parts and materials
for maintenance personnel on the site in accordance with the
Authoritys materials management procedures.
12. Manages and accounts for all work performed by site crews
and all materials. Ensures that all work orders are closed in
accordance with established procedures.
13. Ensures that the property is well maintained and that the
curb appeal is maximized. Coordinates site maintenance or other
work order tasks as needed.
14. Purchases or requisitions parts and materials in accordance
with the Authoritys Procurement Policy subject to approval limits
as defined from time to time.
15. Provides input for needed capital improvements on the
assigned properties including items that are recurring in work
orders. Monitors the Authoritys capital plan to be aware of
upcoming improvements and to incorporate those improvements into
the maintenance plan. 16. Ensures the annual inspection of all
units, buildings, site(s), etc. in accordance with the Uniform
Physical Inspection Standards as issued by HUD or other protocol
imposed by HUD, local code, or state regulations.
17. Performs quality control inspections on applications,
leases, recertification documents, maintenance work orders,
inspections and other property activities to ensure compliance with
HUD regulation and Authority policies and procedures.
18. Coordinates with outside professionals, outside contractors,
and Authority personnel in the execution of construction work
including the notification of residents, preparation of facilities,
or the relocation of residents. Reports any site issues to the
Authoritys representative for construction work.
19. Coordinates and promotes resident services functions for the
site with in-house or community service providers. Establishes
linkages with local providers and/or contractors as needed to meet
the needs of residents and promote self-sufficiency.
20. Represents the Authority on a daily basis on the site in
accordance with established policies and procedures. Ensures that
the Authoritys interests are protected at all times and
communicates any issues to the Property Management Director.
21. Attends professional meetings and training sessions to
ensure proficiency in the eligibility, property management, and
program compliance fields. ADDITIONAL MANAGEMENT
This position is responsible for certain management duties that
pertain to the operation or improvement of all agency programs and
properties. These additional management responsibilities include,
but are not limited to, the following:
1. Manages and directs all assigned property staff to ensure the
effective operation of the AMP.
2. Coordinates and reviews the performance of all property
staff. Reviews and ensures that all receipts are properly
documented. Provides related project performance information for
the property to the agency accountant.
3. Manages reporting for the property under the Public Housing
Assessment System and prepares the annual certification for the
assigned properties as required by HUD regulations.
4. Prepares periodic reporting to funding agencies as required
by the program or property. Ensures that requests for funding and
invoices for management fees are prepared and submitted as
5. Provides input and support during property improvements,
including general support for the expenditure of Capital Fund
Program monies at the project level. Also provides input for other
grants and funding vehicles.
6. Provides periodic reporting and updates to the Property
Management Director regarding program and property performance.
Recommends changes in policy or procedure as needed to improve
overall operational performance. REQUIRED KNOWLEDGE AND
1. Knowledge of the structure, operations, policies, and
procedures of a Public Housing Agency.
2. Knowledge of the vision, mission, and purposes of the
Authority as established by the Board of Commissioners and the
3. Knowledge of current trends in effective property management.
Ability to proactively modify operational approach to maximize the
performance of assigned properties.
4. Knowledge of the Authoritys facilities, including location,
structure, and layout including associated utilities.
5. Knowledge of the Public Housing Assessment System and ability
to apply standards to maximize the score of assigned properties and
the agency as a whole.
6. Ability to plan, organize, and develop a variety of
operational and management systems related to the position. Ability
to orient other workers and to explain regulations, policies,
procedures, or processes.
7. Ability to calculate and understand various indicators of
property performance including occupancy rate, turnover rate,
rejection rate, etc.
8. Ability to produce periodic reporting and provide clear and
concise performance data to the Property Management Director,
including applicable recommendations for improvements. 9. Ability
to present ideas and information in a clear and concise manner,
both orally and in writing.
10. Ability to establish and maintain effective working
relationships with co-workers, vendors, consultants, contractors,
professionals, residents, HUD, and local, state, and federal
officials. Ability to communicate with people from a broad range of
Performance standards are provided to help facilitate the
periodic evaluation of the degree to which the employee meets the
requirements of the job. The performance standards below represent
examples and are in no way all-inclusive. The Authority reserves
the right to add or change performance standards through a
modification of the position description, a supplemental
performance evaluation tool, or written or verbal communication
between the employee and their supervisor or the PHA Executive
Director. Achieving the performance standards in no way guarantees
a change in compensation and does not supersede or affect the
at-will relationship between the employer and employee. Examples of
performance standards for this position include, but are not
limited to, the following:
1. Ensures that the vacancy rate for their property remains
below 3% of units available for rent. 2. Ensures that units are
turned around for reoccupancy within twenty (20) calendar days.
3. Maintains tenant accounts receivable (total) at or below 7%
of the property rent roll.
4. Completes quality control inspections and related reporting
as prescribed on a monthly basis.
MINIMUM EDUCATION, TRAINING, AND/OR EXPERIENCE
This position requires graduation from an accredited four-year
college with a degree in business, property management, or related
field; a minimum of five years experience managing multifamily
rental property (preferably affordable); or any equivalent
combination of education, training, and experience that provides
the required knowledge and abilities.
This position is required to work in less than ideal conditions,
including noise, high-traffic areas, rough terrain, and undeveloped
areas. The incumbent must have the ability to access all portions
of their assigned site during normal operation and during active
construction or modernization. The incumbent must access all areas
of a property including the attic, basement, or crawl space and
must be able to work/inspect in wet, damp, hot, cold, or dusty
places. Must be able to work while standing for extended periods of
1. Possession of a valid Alabama drivers license.
2. Must be bondable.
3. Certification as a Public Housing Manger within six (6)
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