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Product Manager - SaaS Shipping Solutions

Company: Pitney Bowes
Location: Birmingham
Posted on: May 15, 2022

Job Description:

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.We actively look for prospects who:
* Are passionate about client success.
* Enjoy collaborating with others.
* Strive to exceed expectations.
* Move boldly in the quest for superior and best in market solutions.Job Description:As a Senior Product Manager, SaaS Sending Products at Pitney Bowes, you thrive on developing and executing the product strategy for the Shipping SaaS product group and you deliver with precision. You see opportunities where others see challenges. This position can be located anywhere in the continental US.You will be responsible for:

  • Subject matter expert on the small office market, including specifically the changing professional experience of a range of relevant small office personas
  • Setting and leading the strategic direction of the Shipping SaaS product group
  • Maintaining a detailed product vision and product roadmaps
  • Leading analysis and maintaining a strong understanding of relevant markets, customer needs and competitive offerings to manage a rapidly growing business and identify new profitable and market opportunities
  • Defining and driving execution of end-to-end customer experience including customer support
  • Full responsibility for product lifecycle profitability (Gross Profit / EBIT)
  • Leading development and daily management of product requirements and development strategy with product architects and engineering directors
  • Determining the pricing strategy for the product group, including bundles with associated products
  • Defining and articulating the product or solution value proposition in all target markets
  • Developing and executing product or solution lifecyle and asset management strategies
  • Collaborating across business unit boundaries to utilize best available PB-wide technology
  • Maintaining high levels of end-to-end customer satisfaction for the assigned product group
  • Developing high-level channel strategies in collaboration with regional product management, regional sales and corporate marketing teams
  • Leading/managing matrix relationships across functions, BU's, and geographies
  • Population of applicable product financial and operating metrics
  • Adhering to common architectural standard objectives set by the organizationQualifications
    • 7+ years of experience with highly engineered SaaS software products / solutions in a Product Management, Product Marketing or Business Development role OR 10+ years in a product management, development and/or product support capacity with complementary skills in market analysis and financial management
      • Experience with Shipping related software solutions preferred
      • MBA strongly preferred
      • Demonstrated success extracting value from cross-functional product teams
      • Experience in financial management and business case development
      • Experience in utilizing customer insights to drive product innovation
      • Experience in making product and solution tradeoffs to optimize customer value
      • Exposure to global business operations
      • Experience evaluating and distributing through multiple channels
      • Understanding of portfolio metrics / measurement
      • Exceptional interpersonal skills, including teamwork, facilitation and negotiation/arbitration
      • Excellent written and verbal communication skillsThe TeamOur Sending Technology Solutions business provides innovative shipping and mailing solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our technology supports more than one million businesses, from addressing and postage evidencing to multi-carrier parcel shipping and payments.We will:* Provide the opportunity to grow and develop your career
        * Offer an inclusive environment that encourages diverse perspectives and ideas
        * Deliver challenging and unique opportunities to contribute to the success of a transforming organization
        * Offer comprehensive benefits globally ()Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
        Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.
        All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Keywords: Pitney Bowes, Birmingham , Product Manager - SaaS Shipping Solutions, Executive , Birmingham, Alabama

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