Product Manager - SaaS Shipping Solutions
Company: Pitney Bowes
Location: Birmingham
Posted on: May 15, 2022
Job Description:
At Pitney Bowes, we do the right thing, the right way. As a
member of our team, you can too.
We have amazing people who are the driving force, the inspiration
and foundation of our company. Our thriving culture can be broken
down into four components: Client. Team. Win. Innovate.We actively
look for prospects who:
* Are passionate about client success.
* Enjoy collaborating with others.
* Strive to exceed expectations.
* Move boldly in the quest for superior and best in market
solutions.Job Description:As a Senior Product Manager, SaaS Sending
Products at Pitney Bowes, you thrive on developing and executing
the product strategy for the Shipping SaaS product group and you
deliver with precision. You see opportunities where others see
challenges. This position can be located anywhere in the
continental US.You will be responsible for:
- Subject matter expert on the small office market, including
specifically the changing professional experience of a range of
relevant small office personas
- Setting and leading the strategic direction of the Shipping
SaaS product group
- Maintaining a detailed product vision and product roadmaps
- Leading analysis and maintaining a strong understanding of
relevant markets, customer needs and competitive offerings to
manage a rapidly growing business and identify new profitable and
market opportunities
- Defining and driving execution of end-to-end customer
experience including customer support
- Full responsibility for product lifecycle profitability (Gross
Profit / EBIT)
- Leading development and daily management of product
requirements and development strategy with product architects and
engineering directors
- Determining the pricing strategy for the product group,
including bundles with associated products
- Defining and articulating the product or solution value
proposition in all target markets
- Developing and executing product or solution lifecyle and asset
management strategies
- Collaborating across business unit boundaries to utilize best
available PB-wide technology
- Maintaining high levels of end-to-end customer satisfaction for
the assigned product group
- Developing high-level channel strategies in collaboration with
regional product management, regional sales and corporate marketing
teams
- Leading/managing matrix relationships across functions, BU's,
and geographies
- Population of applicable product financial and operating
metrics
- Adhering to common architectural standard objectives set by the
organizationQualifications
- 7+ years of experience with highly engineered SaaS software
products / solutions in a Product Management, Product Marketing or
Business Development role OR 10+ years in a product management,
development and/or product support capacity with complementary
skills in market analysis and financial management
- Experience with Shipping related software solutions
preferred
- MBA strongly preferred
- Demonstrated success extracting value from cross-functional
product teams
- Experience in financial management and business case
development
- Experience in utilizing customer insights to drive product
innovation
- Experience in making product and solution tradeoffs to optimize
customer value
- Exposure to global business operations
- Experience evaluating and distributing through multiple
channels
- Understanding of portfolio metrics / measurement
- Exceptional interpersonal skills, including teamwork,
facilitation and negotiation/arbitration
- Excellent written and verbal communication skillsThe TeamOur
Sending Technology Solutions business provides innovative shipping
and mailing solutions that enable small and medium businesses to
simplify their sending operations and deliver greater value to
their customers. Our technology supports more than one million
businesses, from addressing and postage evidencing to multi-carrier
parcel shipping and payments.We will:* Provide the opportunity to
grow and develop your career
* Offer an inclusive environment that encourages diverse
perspectives and ideas
* Deliver challenging and unique opportunities to contribute to the
success of a transforming organization
* Offer comprehensive benefits globally ()Pitney Bowes is an Equal
Employment Opportunity/Affirmative Action Employer that values
diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are
encouraged to apply.
All interested individuals must apply online. Individuals with
disabilities who cannot apply via our online application should
refer to the alternate application options via our Individuals with
Disabilities link.
Keywords: Pitney Bowes, Birmingham , Product Manager - SaaS Shipping Solutions, Executive , Birmingham, Alabama
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