Store Manager
Company: TMX Finance
Location: Birmingham
Posted on: May 15, 2022
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Job Description:
Requisition ID 2022-27773Category: Store ManagerLocation:
US-AL-BirminghamOverviewStore ManagerReceive a Sign-On Bonus In
Your First 30 Days Plus a $1,000 Retention Bonus!*As a Store
Manager ("SM"), you will assist in managing overall store
performance by overseeing account management and recovery processes
and providing an unmatched positive customer service experience.
Whether it's building customer relationships or demonstrating new
sales techniques, you will work daily to set an example and become
a key contributor in achieving the store's success. While you're
helping your team and the business grow, we'll provide you with
ongoing and comprehensive training and development programs to take
your career to the next level.ResponsibilitiesDevelop customer
relationships to build new business, maintain store profitability,
and further brand loyalty and recognition. Work to grow your store
by leveraging business-to-business partnership opportunities,
obtaining referrals, participating in and hosting in-store and
community events.Coach and develop Team Members and assist with
employee management and training in order to maximize the team's
potential.Assist in managing overall store performance by meeting
Key Performance Indicators (KPIs) and tracking, analyzing, and
training Team Members on various performance reports.Maintain
office security and conduct proper opening and closing procedures,
including management of vault, cash drawer, and bank
deposits.Oversee account management and recovery processes while
maintaining a focus on customer service to prevent loss and charge
off accounts. Partner with vendors on auctions, vehicle sales, and
moving consignment.Ensure a work environment that upholds
compliance with Company policies and procedures, as well as local,
state, and federal laws and regulations.Assist in running the store
and day-to-day operations in the absence of the General
Manager.Utilize personal vehicle to complete bank deposits and
other Company business throughout the workday.Work efficiently in a
rapidly changing and fast-paced environment and handle multiple
challenging tasks with ease to meet individual and team performance
standards.Utilize strong interpersonal skills to communicate and
interact with customers and Team Members at all levels.Ability to
maintain a full-time work schedule with regular in-person
attendance, including limited Saturday hours, is required for this
position. A full-time work schedule for this position includes, at
a minimum, 40-hours per week.**QualificationsHigh School Diploma or
equivalent requiredMinimum 1-2 years of key holder, supervisory,
and management experienceExcellent verbal and written communication
skillsAbility to work phone, Point of Sale, Microsoft Office, and
other systemsValid driver's license, auto insurance, and personal
vehicle to use throughout the workday (mileage compensated)Must be
at least 18 years of age (19 in Alabama)Ability to successfully
pass a criminal background check required, including motor vehicle
report, and other background checks as required, (certain state and
local applicant exemptions may apply)Physical demands for this
position frequently include: the ability to remain in a stationary
position, move about freely inside and outside of the store, and
the operation of mechanical controls, such as a keyboard.Preferred
QualificationsAssociate degree or higherLeadership in a sales or
customer service-oriented positionExperience in retail, sales, or
financial industryBilingual English/Spanish is a plus and may be
required for certain locationsOur Benefits Include***:A
comprehensive new hire training program designed to help set you up
for successAccess to a robust learning management system, full of
e-learning modules and training programs to help boost your
professional and personal developmentPaid On-The-Job Training &
Professional Development ProgramsMultiple coverage levels for
Medical, Dental, & VisionGroup Health & Wellness Program, plus
special savings on retail items, travel, entertainment, and more
through TMX PerksTraditional 401(k) and Roth 401(k) with Company
matchFlexible Spending AccountsBasic and AD&D Life
InsuranceVoluntary benefits, including short-term and long-term
disability insurance, accident, critical illness, and hospital
confinement insurancePaid Time Off (Accrue 12 days per calendar
year plus 1 additional day for each year of service after the first
year of employment)5 Day Work Week & Closed on SundaysDiverse
Culture and Inclusive EnvironmentLearn More About UsThe TMX
Finance-- Family of Companies ("the Company") is one of the largest
consumer specialty finance organizations in the United States. With
companies that include TitleMax--, TitleBucks--, and InstaLoan--,
the Company provides a diversified product offering. These
companies are represented nationwide, and their growth has launched
a wealth of career opportunities in both our stores and at our
corporate offices. If you are looking for a dynamic career with
significant earning potential and advancement opportunities, you've
come to the right place.Our Commitment to Diversity, Inclusion &
BelongingDiversity at the TMX Finance-- Family of Companies is one
of the driving forces behind our Company's success and we are
committed to hiring, developing, and retaining talent of various
backgrounds who demonstrate our shared values. We have worked to
create a welcoming and inclusive environment where Team Members can
collaborate freely to help spark innovation, drive creativity,
advance their skillset, and move their career forward. Our
commitment to diversity isn't just about the work we accomplish;
it's about fostering a sense of belonging where talented Team
Members can bring their whole selves to work to help maximize their
full potential.The information contained herein is not intended to
be an all-inclusive list of the duties and responsibilities of the
job, nor is it intended to be an all-inclusive list of the skills
and abilities required to do the job. The Company may, at its
discretion, revise the job description at any time, and additional
functions and requirements may be assigned by supervisors as deemed
appropriate. Requirements, skills and abilities included have been
determined to illustrate the minimal standards required to
successfully perform the position. *New hires in supplement bonus
eligible positions will be paid a one-time Sign-On Bonus in the
amount of their monthly supplemental bonus on their first paycheck.
The $1,000 Retention Bonus will be dispersed to new hires hired
January 1,2022 to September 30, 2022. New hires in the role would
receive $500 on the first paycheck following the new hire's 60 th
day of active employment and $500 on the paycheck following their
180 th day of active employment if eligibility criteria are met per
Company policy. Standard payroll tax deductions apply. **Store
hours, schedules, and/or the minimum number of hours required for
this position may be subject to change at the sole discretion of
the Company. Speak with your recruiter for the most up-to-date
hourly requirements. ***Based on current benefit offering, which is
subject to change with or without notice. Certain benefits are
subject to the terms and conditions of the governing plan documents
which should be consulted for additional details and eligibility
requirements. All TMX Finance-- Family of Companies Are Equal
Opportunity Employers.PI176815027
Keywords: TMX Finance, Birmingham , Store Manager, Executive , Birmingham, Alabama
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