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Client Services Director

Company: MAU Workforce Solutions
Location: Birmingham
Posted on: September 22, 2022

Job Description:

Client Services Director
As the Client Services Director, you are primarily responsible for sales growth including technology staffing, as well as solutions sales for software modernization and enterprise data solutions. You will be tasked with prospecting and sales origination from both new and existing customers. A Client Services Director will be expected to "hunt" and deliver service with a sense of urgency, leading to significant earning potential.

  • Competitive pay
  • Medical, Dental, and Vision Benefits
  • Paid Holidays (9)
  • Paid Vacation
  • Employee Assistance Program (EAP)
  • Care Partners Program -trained and experienced counselors who are available 24 hours a day, 365 days a year, nationwide
  • Health Club Reimbursement program
  • Additional Supplemental benefit programs
  • 401K, Salary Continuation, Educational Reimbursement Program and FMLA available after 12 months of service


    • Bachelor's Degree in Business Administration or another related field
    • 3+ years of experience with B2B sales
    • Experience selling technology staffing, custom software development, and/or enterprise data solutions (preferred)
    • Proficiency using CRM tools, with Salesforce being preferred
    • Exceptional people skills with a service-oriented mindset
    • Results driven with a strong business acumen and record of success
    • Proven knowledge in networking, sales origination, and lead generation
    • Experience with territory management and market analysis
    • Capable of consultative selling


      • Generate revenue through origination of sales at both new and existing customers
      • Create world-class customer experiences that exceed expectations and lead to trusted partnerships with current and prospective clients
      • Maintain a working knowledge of the local market and competitive landscape
      • Facilitate discovery and advanced discovery meetings to find existing challenges and sell 3Ci and Doozer capabilities
      • Locate decision makers and their processes for choosing contractors
      • Oversee, develop, and review project-specific scopes of work
      • Determine internal pricing, and negotiate pricing for contractors and direct hires
      • Present customized solution options to key leaders, executives, and selection committees
      • Collaborate with the B2B marketing team on lead generation and market research
      • Leverage technology and marketing intelligence tolls such as Salesforce, Pardot, ZoomInfo, and LinkedIn Sales Navigator to optimize territory plans
      • Consult with existing customers to expand our relationships into new business offerings
      • Qualify customer's technology hiring needs and work closely with recruiting teams to present and place top technology talent in contract and permanent roles with customers
      • Find potential software modernization development and enterprise data opportunities by engaging Consulting Practice SMEs as part of team selling, and assist in proposing and closing business
      • Act as the engagement manager for projects
      • Schedule and conduct job order qualifications with recruiters
      • Identify additional future features, versions, and upgrades, and staffing needs to increase the scope of engagement
      • Meet and exceed KPI/Scorecard monthly, quarterly, and yearly metrics
      • Maintain compliance with all internal metrics for CRM (Salesforce) and ATS (BullHorn)

        Who is MAU?
        MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs and better lives to those who work with us.
        3Ci, an MAU company
        Since day one, 3Ci has believed in placing the value of people and relationships above all else. By building the business one relationship at a time and putting people first, 3Ci has led a movement: to put people first, to be partners not vendors, and prioritize our client's success as our own. All applicants must submit to background check and drug screening.
        Disclaimer: This job description not designed to be a complete list of all duties, responsibilities, and safety requirements of the Client Services Director position.
        This position does not offer sponsorship
        Equal Opportunity Employer
        Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply

Keywords: MAU Workforce Solutions, Birmingham , Client Services Director, Executive , Birmingham, Alabama

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