Donation Center Assistant Market Manager - Birmingham
Company: Alabama Goodwill Industries Inc
Location: Birmingham
Posted on: September 23, 2022
Job Description:
Attended Donation Center, Assistant Market Manager (ATL)At
Alabama Goodwill Industries, our Mission is to help change lives
through the power of work. We serve our community by providing
employment development services and placement assistance for
employment. Our programs are supported with profits generated
through the sale of donated goods in our Retail Stores.Exceptional
opportunity for an energetic multi-tasker to help lead our donation
centers as an Assistant Team Lead (ATL). Business education,
material processing, retail operations, customer relations
experience, solid leadership and interpersonal skills, human
services exposure, and ability to work typical retail hours are
important qualifications. Ability to work effectively as part of a
team with a friendly and positive attitude is key.Essential
Functions
Ensures 100% donor and customer
delight.Assist in recruiting and training new ADC team
members.Manages and coordinates the processing of donations and
on-site and off-site collection. Ensures accurate donor
counts.Ensure that safety standards are being followed.Learn how to
utilize AGI's Web Enabled Statistical AnalyticsEnsure labor,
expenses and donor satisfaction goals are met.Complete reports as
needed.Ensures that loading and unloading of vehicles is performed
utilizing safety practices (i.e. lifting, use of equipment, etc.)
and accidents are reported in a timely manner to the immediate
supervisor Assist with disciplinary actions as needed.Works with
AGI Store TLCs to ensure that the collection, production, and
internal distribution of donated products are properly integrated
to achieve maximum efficiency. Resolve team member and donor
complaints as needed.Provide world class customer service in a
professional and courteous manner.Demonstrate teamwork and
cooperation.Regularly travel between locations.Qualifications
Detail oriented mindset - Retail
Operations require attention to detail to make sure that
information is accurate.Effective communication skills - You will
communicate expectations and details to workers and customers. You
should be assertive, clear, and accurate.Problem solving abilities
- Must be capable of making decisions quickly to solve
problems.Driven/Self-Starter personality - Your success depends on
your daily drive to grow and improve your location.1-3 years'
experience in a retail supervisory positionHigh school diploma or
equivalent, undergraduate degree preferred.Positive work
historyWork with minimal supervisionValue diversityValid Driver's
License, appropriate insurance coverage, and a privately owned
reliable means of transportation to travel throughout AGI
territoryAbility to work retail hours including some evening,
weekends, holidaysAlabama Goodwill Industries (AGI) is an Equal
Opportunity Employer committed to creating a diverse workforce. We
are proud to be an Equal Opportunity/Affirmative Action-Employer,
making decisions without regard to race, color, religion, creed,
sex, sexual orientation, gender identity, marital status, national
origin, age, veteran status, disability, or any other protected
class.Job Type: Full-time
Keywords: Alabama Goodwill Industries Inc, Birmingham , Donation Center Assistant Market Manager - Birmingham, Executive , Birmingham, Alabama
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