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Assistant Manager

Company: Mason Music
Location: Birmingham
Posted on: January 24, 2023

Job Description:

Are you looking for a part-time job at a company that is making a difference? Are you a college student looking for evening hours to fit your school schedule? Our Assistant Manager position offers 3:30-8:30pm hours, Monday through Friday (approximately 25-27 hours/week) with competitive hourly pay and opportunities for growth. The occasional Saturday shift (10:00am-3:00pm) may be needed.

You'd enjoy a fast-paced environment, interacting with music students, parents, teachers and retail customers. Duties include greeting customers, accepting payments, scheduling appointments, reception duties, studio cleaning, closing duties and effectively communicating with your Studio Manager. Plenty of on-the-job training is offered. This company is growing and we love to promote from within!

Managing a lesson studio for Mason Music is many things - exciting, fun, meaningful, fast-paced, challenging and rewarding. Our Assistant Managers must be passionate about music, great with customers, dependable, self-motivated and detail-oriented.

Our Vision: Save Music. Change the World

Areas of Responsibility:

I. Administrative Duties:

Manage teacher calendars in partnership with the Studio Manager

Schedule and reschedule appointments for customers

Maintain accurate records for billing and invoicing customers

Collect payments and paperwork in a punctual manner

Uphold facility standards by maintaining a clean, welcoming environment

Maintain adequate levels of office supplies and retail inventory

Complete opening and closing duties

Manage studio and personal email accounts

II. Sales/Customer Service:

Demonstrate excellence in sales by converting new leads into active customers

Make first lesson experiences remarkable

Distribute marketing material and offer support at community event

Cashier duties

Process customer exits

Understand, sell, and manage customer contracts/renewals

III. Leadership Roles:

Memorize, model and communicate our mission statement

Help establish and maintain a healthy, productive studio culture

Hold teachers accountable to Company policies & values

Salary: $15.50 per hour

Evening shift

Monday to Friday from 3:30-8:30pm (part-time)

Keywords: Mason Music, Birmingham , Assistant Manager, Executive , Birmingham, Alabama

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