Branch Manager II - Chalkville Branch
Company: Regions Bank
Location: Birmingham
Posted on: September 17, 2023
Job Description:
Thank you for your interest in a career at Regions. At Regions,
we believe associates deserve more than just a job. We believe in
offering performance-driven individuals a place where they can
build a career --- a place to expect more opportunities. If you are
focused on results, dedicated to quality, strength and integrity,
and possess the drive to succeed, then we are your employer of
choice.Regions is dedicated to taking appropriate steps to
safeguard and protect private and personally identifiable
information you submit. The information that you submit will be
collected and reviewed by associates, consultants, and vendors of
Regions in order to evaluate your qualifications and experience for
job opportunities and will not be used for marketing purposes,
sold, or shared outside of Regions unless required by law. Such
information will be stored in accordance with regulatory
requirements and in conjunction with Regions' Retention Schedule
for a minimum of three years. You may review, modify, or update
your information by visiting and logging into the careers section
of the system.Job Description:At Regions, the Branch Manager is
responsible for maintaining an engaged, operationally sound, and
high performing team dedicated to improving the financial wellness
of our customers. This position acts as a player and coach,
oversees branch operations, directly manages associate performance,
and provides guidance as needed to ensure associates are helping
customers reach their financial goals by understanding and meeting
customer needs. Branch Managers are expected to drive branch
performance results through strong individual sales performance in
addition to ensuring the team meets and exceeds branch sales,
quality, and service goals while maintaining an operationally
efficient and compliant branch.Regions' mission is to make life
better for our customers and communities, and we are looking for
candidates committed to helping customers reach their financial
goals by understanding and meeting customer needs. The successful
candidate should be individually driven and competitive, as well as
motivated to work as a team to achieve a common goal. This requires
a candidate who is motivated by a fast paced and energetic
environment, with the ability to provide personalized customer
service.Primary Responsibilities
- Leads a small to moderate sized team of branch associates
responsible for impacting new revenue generation through
identifying customer needs and providing appropriate guidance and
perspective about Regions solutions
- Conducts outside sales efforts commensurate with market
opportunity to generate new business clients while also maintaining
and expanding existing consumer and business banking
relationships
- Educates associates, customers, and surrounding community about
best practices to achieve and maintain financial wellness in
addition to emerging bank technology and digital solutions such as
mobile, online and ATM offerings, all designed to make banking
easier
- Coaches and develops branch associates through execution of
iConnect - the Region's Sales, Service and Coaching process, with
some guidance from assigned mentor, senior level managers and
internal support partners
- Provides consistent and timely coaching and guidance to
associates to assist with strengthening their product knowledge and
identifying customer needs
- Educates and advises customers on Regions Consumer and Business
products and services, including all loan and deposit types in
addition to assisting with annuities and life insurance
- Ensures a consistent optimal customer experience, including
handling customer's transactional needs as needed. This may include
sharing responsibility for greeting customers and processing
transactions to ensure customers bank when, where, and how they
want
- Resolves escalated customer and associate issues and provides
counseling to associates as needed with some guidance and direction
from senior leadership and Human Resources
- Manages recruiting and selection process for assigned
branch
- Maintains relationships with Line of Business partners and
refers customers to an internal team of experts when additional
complex financial goals and needs are recognized
- Follows all bank policies, processes, procedures, and internal
audit requirements and adheres to applicable laws and regulations,
including completing individual duties specific to the role of
Branch Manager, and ensures all associates in the branch complete
their delegated operational risk management duties as assigned; as
a member of the branch team, ensures sound banking practices,
including managing, identifying, and reporting operational risks
This position is exempt from timekeeping requirements under the
Fair Labor Standards Act and is not eligible for overtime pay.This
position is incentive eligible.This position requires registration
with the Nationwide Mortgage Licensing System and Registry (NMLS).
Please refer to https://fedregistry.nationwidelicensingsystem.org
for more information.Requirements
- High School Diploma or GED
- Three (3) years of Financial Services, sales, or sales
management experience
- Expected to obtain an active Life Insurance License within
first twelve (12) months and maintain continuing education for
licensing requirements
- Ability to work on Saturday as neededPreferences
- College degree
- Life Insurance License
- Supervisory experience within the Financial Services
industry
- Six (6) years of banking and/or lending experience
- Six (6) years of relationship-based client consultation
experienceSkills and Competencies
- Ability to exhibit mastery of key advice, guidance, and
education concepts
- Ability to provide effective feedback and guidance
- Ability to handle multiple priorities simultaneously
- Excellent communication and customer service skills
- Excellent leadership and problem-solving skillsThis position
may be filled at a higher level depending on the candidate's
qualifications and relevant experience.Position TypeFull
timeBenefits InformationRegions offers a benefits package that is
flexible, comprehensive and recognizes that "one size does not fit
all" for . Listed below is a synopsis of the benefits offered by
Regions for informational purposes, which is not intended to be a
complete summary of plan terms and conditions.
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer ProgramPlease note, benefits and plans may
be changed, amended, or terminated with respect to all or any class
of associate at any time. To learn more about Regions' benefits,
please click or copy the link below to your browser.Location
DetailsChalkvilleLocation:Birmingham, AlabamaBring Your Whole Self
to Work We have a passion for creating an inclusive environment
that promotes and values diversity of race, color, national origin,
religion, age, sexual orientation, gender identity, disability,
veteran status, genetic information, sex, pregnancy, and many other
primary and secondary dimensions that make each of us unique as
individuals and provide valuable perspective that makes us a better
company and employer. More importantly, we recognize that creating
a workplace where everyone, regardless of background, can do their
best work is the right thing to do. OFCCP Disclosure: Equal
Opportunity Employer/Disabled/Veterans
Keywords: Regions Bank, Birmingham , Branch Manager II - Chalkville Branch, Executive , Birmingham, Alabama
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