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Director, Cloud Infrastructure and Engineering

Company: C Spire
Location: Birmingham
Posted on: July 14, 2019

Job Description:

OverviewThe Director of Infrastructure and Engineering is responsible for the strategy, design, and management of all products within the Managed & Cloud Services portfolio. This position is also responsible for developing and leading a team that will help build, support, and maintain the products and infrastructure. This includes an overview of all projects and processes that fall under the Strategy, Design, and Transition areas. The role also requires the Director to work closely with the Sales, Vendors, Presales Engineering, and Operations team to help sell and provide communications around the product offerings.

This position will lead teams of Sr. Managers, Managers, Architects, and Engineers that maintain and enhance highly complex enterprise-wide sales/service channel solutions to support the achievement of company objectives and the delivery of exceptional user experiences. Responsible for all aspects of infrastructure development and operations. including planning, design, development, implementation, and ongoing support. Plan, organize, schedule, and control the work of staff under his/her direction.

The position is accountable for delivering end-to-end technology solutions, in line with strategic business objectives and priorities and provides technical insight, oversight, strategic context, direction and leadership to the teams involved. The ideal candidate will combine strong leadership skills, hands-on technical capabilities, and a knack for effectively managing technology to meet business goals.Responsibilities

  • Cross-train and develop skills of staff, to include succession planning. Hire, train, and give performance feedback to employees.
  • Accountable for the development of long-range plans for systems development and responsible for the implementation of systems; ensures appropriate research is conducted, oversees the evaluation of alternatives and determines solutions.
  • Evaluate and implement third-party applications. Negotiate licensing fees and maintenance costs. Establish service level agreements. Manage third-party vendor relationships.
  • Oversees the planning, organizing, assigning and supervision of the work activities of department Sr. Managers, Managers, System Analysts, Software Developers, Applications Architects and Web Operations Personnel.
  • Reviews, evaluates, and approves preliminary surveys, proposed modifications, design specifications, time and cost estimates, and documentation. Ensures formal reviews are conducted of new development or revised production systems prior to implementation.
  • Perform additional duties as assigned.


    • Bachelor's degree in Computer Science, Information Systems, Engineering or related field.
    • 8-10 years of experience in infrastructure engineering, cloud services, and customer facing technology roles. Strong software development and engineering background.
    • Minimum of 4 years technology-related management experience.
    • Proven knowledge in software and systems architecture, design and implementation.
    • Excellent oral and written communication skills.

      Preferred Qualifications

      • Master's degree desirable
      • Experience building high performance scalable sales/service channel applications, with a focus on delivering exceptional customer experiences.
      • Experience operating highly scalable and highly available sales/service channel applications. Demonstrated ability owning and driving results in a fast-paced environment.
      • Possess strong analytical skills, with excellent problem-solving abilities. Demonstrated ability to formulate data driven decisions that lead to results.
      • Demonstrated ability to manage multiple projects/priorities simultaneously.
      • Sound business judgment, proven ability to influence and negotiate.
      • Demonstrated passion for people leadership, management and mentoring.
      • Proven ability to navigate complex cross-functional environment.
      • Solid understanding of IT project management tools.

        PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen. Must be able to work a flexible schedule shared by other department members including some evenings and weekends.Note: This is a brief description of the Director of Infrastructure and Engineering's responsibilities and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment. Rev. 4/2019

Keywords: C Spire, Birmingham , Director, Cloud Infrastructure and Engineering, Executive , Birmingham, Alabama

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