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Patient Account Representative - UB-04 - Clinical Trials

Company: Guidehouse
Location: Mount Olive
Posted on: November 22, 2021

Job Description:

OverviewGuidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: Patient Account Representative is an extension of a client's business office staff. Representatives are responsible for contacting research coordinators and principle investigators, if necessary, to resolve account balances. Representatives are responsible billing of charges related to clinical trials. All client policies and procedures are followed. Representatives will perform any and all job related duties as assigned.

  • UB-04 Billing & Follow-up
  • Clinical Trials Claims Research
  • Account Review
  • Customer Service
  • Billing
  • Complete all business related requests and correspondence from patients and insurance companies.
  • Complete all assigned projects in a timely manner.
  • Assist client and patients in all requested tasks.
  • Communicate to Guidehouse Managed Services management areas of concern or areas of improvement.Client Responsibility:
    • Research and respond to all research coordinator inquiries received by telephone, mail, and email.
    • Update patient demographic information and initiate account adjustments.
    • Try to resolve account balances to zero.Qualifications
      • High School Diploma
      • PC skills in a Windows environment are required
      • Knowledge and utilization of desktop applications to include Word and Excel is essential
      • Ability to initiate and follow through on projects and work independently with minimal supervision required.
      • Minimum 1 year medical office experiencePreferred Qualifications:
        • Knowledgeable of the UB-04 Billing Claim Form
        • Knowledgeable in billing, collecting, and CPT/CDM medical coding preferred
        • Knowledge of clinical trial billing requirements
        • Ability to reconcile accounts
        • Knowledge or experience with software programs such as HealthQuest, IDX, SSI or CernerAdditional RequirementsThe successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.Candidates from Eastern Standard Time, Central Standard Time, and Pacific Standard Time Zones as well as candidates from Arizona, New Mexico and Utah will be considered for this position.Due to our contractual requirements and an Executive Order from the White House, every federal government employee and onsite federal contractor will be asked to attest to their vaccination status. In the interest of health and safety during the continued unprecedented COVID-19 pandemic, anyone who does not attest to being fully vaccinated will be required to follow CDC guidelines which may include (subject to specific contractual requirements): wearing a mask on the job no matter their geographic location, physically distancing from all other employees and visitors, complying to any screening testing requirements. This requirement will apply to Guidehouse employees who work onsite for the federal government.DisclaimerAbout GuidehouseGuidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.Rewards and BenefitsGuidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:
          • Medical, Rx, Dental & Vision Insurance
          • Personal and Family Sick Time & Company Paid Holidays
          • Position may be eligible for a discretionary variable incentive bonus
          • Parental Leave and Adoption Assistance
          • 401(k) Retirement Plan
          • Basic Life & Voluntary Life Insurance
          • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
          • Short-Term & Long-Term Disability
          • Tuition Reimbursement, Personal Development & Learning Opportunities
          • Skills Development & Certifications
          • Employee Referral Program
          • Corporate Sponsored Events & Community Outreach#IndeedSponsored

Keywords: Guidehouse, Birmingham , Patient Account Representative - UB-04 - Clinical Trials, Healthcare , Mount Olive, Alabama

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