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Administrative Assistant - Path Lab

Company: Advanced Dermatology
Location: Birmingham
Posted on: November 10, 2018

Job Description:

Customer Service Representative needed for our Pathology Lab in Birmingham, AL Duties include: * Answers, screens and processes medical request promptly with strict adherence to confidentiality agreements, policies and procedures. * Works directly with the sales team to provide information that pertains to the referring physicians' relationship with the organization. * Works within the information system to document all calls, issues and request. Information should be concise, accurate and thorough. * Works directly with the laboratory team to problem solve issues quickly. * Ability to manage and fill supply request promptly and accurately. * Ability to multi-task in a fast paced work environment. * Directs referring physicians to the appropriate physician and/or department when fielding calls. * Responds to callers in a polite and professional manner. * Supports organizational changes and demonstrates flexibility in providing coverage when needed. * Other duties and special projects that are assigned by management. Requirements include: * High school diploma or equivalent required. * At least one year of experience with customer service. * Basic computer skill that include a combination of experience in e-mail and data entry, as well as the capability to learn the internal information system. * Excellent organizational skills and ability to do detailed multi-tasks. * Ability to deal effectively and professionally with others. * Working knowledge of office equipment.SDL2017

Keywords: Advanced Dermatology, Birmingham , Administrative Assistant - Path Lab, Healthcare , Birmingham, Alabama

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