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Patient Account Representative - Birmingham - BHC Hospitalists

Company: BHC Market
Location: Birmingham
Posted on: February 14, 2019

Job Description:

General Summary: Position assists office by maintain the AP and Billing process for patient accounts Essential Job Responsibilities: 1. Answer business office telephones and assist patients with account inquiries by routing calls to appropriate departments. 2. Audit patient accounts for accuracy, verification of patient balances versus insurance balance. 3. Collect past-due patient balances. 4. Offer resolution of patient account balances through protocol available. 5. Review patient accounts for submission to third party agencies and interact appropriately with third party collection agencies. 6. Process and correct returned mail and returned checks. Process bankrupt patients appropriately. 7. Notify manager with patient account and insurance issues. Qualifications: Education: High school diploma/GED required with completion billing preferred. Experience: Must have a minimum of 1 years of experience working in medical collections Performance Requirements: Knowledge: 1. Knowledge of Accounts Receivable collection process 2. Knowledge of Electronic Health Systems 3. Knowledge of ICD-9 and CPT codes 4. Knowledge of the policies and procedures of the organization to complete billing tasks within compliance of the organization. Skills: 1. Skill in multi-tasking. 2. Skill in customer service. 3. Skill in computer hardware and software use. 4. Skill in verbal and written communication. 5. Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives. 6. Skill in analyzing situations accurately and taking effective action. 7. Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public. 8. Skill in organizing work, making assignments, and achieving goals and objectives. 9. Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures. Job: Non-Clinical/Administrative Primary Location: Birmingham, Alabama Facility: BHC Market Job Type: Full-time Shift Type: Days Employment practices will not be influenced or affected by an applicant s or employee s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.PandoLogic.Category: Healthcare, Keywords: Medical Records Analyst

Keywords: BHC Market, Birmingham , Patient Account Representative - Birmingham - BHC Hospitalists, Healthcare , Birmingham, Alabama

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