PM Restaurant Server/ Room Service Attendant
Company: Embassy Suites Birmingham/Hoover, AL
Location: Birmingham
Posted on: May 15, 2022
Job Description:
Job DescriptionKana Hotel Group's mission is to be one of the
most admired and service quality driven hotel companies in the
industry. We will accomplish our goal by creating an atmosphere of
friendly employee behavior and delivering the highest quality
service and value to our guests. From our Team Members to our
General Managers and Regional Support team, we seek people who have
a passion for the hospitality business and want to grow with us.
Most of our existing leadership team members have been promoted
from within the company. As a member of our team, you will be
expected to contribute your talents and energies to improve the
environment and quality of the company, as well as the company's
services. In return you will be given opportunities to grow and
advance in your career. Primary Responsibilities
- Serve tables as determined by management by retrieving and
delivering food and beverages in a timely manner
- Complete knowledge of hotel's food and beverage preparation,
menu, and pricing
- Able to use a computer to input orders and generate check
- Able to interact with guests in a friendly/fast manner
- Process various types of payment and familiar with cash and
credit card handling procedures
- Maintain specific side-work and ensure the total cleanliness in
the restaurant and kitchen
- Clear, clean, and prepare tables
- Check identification of guests to ensure they are of legal age
to consume alcoholic beverages; Refuse to serve beverages in a
polite manner to guests who are not of legal age
- When serving alcoholic beverages, observe guest's behavior,
count number of drinks served, and follow proper procedure if guest
is impaired to drive by suggesting transportation by taxi
service
- Escalate guest service issues to management if you are unable
to resolve
- Ensure guests are satisfied during their meal service
- Report to work in a neat and clean uniform; Well-groomed hair
and personal hygiene are essential
- Other duties as assignedEducation/Experience
- High school diploma or GED preferred
- Minimum of 6 months server experience
- Experience in hospitality preferred
- Possess basic math skills and cash-handling
- Licenses, certifications - applicable health and/or alcohol
compliance card
- Ability and flexibility to work various shifts including
nights, weekends, and holidays Our company provides equal
employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws. This
policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff,
recall, transfer, leaves of absence, compensation and
training.
Keywords: Embassy Suites Birmingham/Hoover, AL, Birmingham , PM Restaurant Server/ Room Service Attendant, Hospitality & Tourism , Birmingham, Alabama
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