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Customer Service Rep(05365) - 3979 Parkwood Road, 101

Company: Domino's
Location: Bessemer
Posted on: May 16, 2022

Job Description:

Job Description

Love dealing with people but not making food? We've got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as the first responder. Bring your personality!

Daily Routine:

  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
  • Take ownership of customer concerns and work with management to WOW them!
  • Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

    Necessary Skills:
    • Ability to multi-task/work efficiently under pressure
    • Ability to work in a fast-paced environment - Handle the Rush
    • Effective communication with team members and customers
    • Understand safe food handling, food storage and sanitation
    • Ability to work nights and weekends
    • Excellent customer service skills and basic math
    • Ability to take direction from management
    • Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino's standards.

Keywords: Domino's, Birmingham , Customer Service Rep(05365) - 3979 Parkwood Road, 101, Hospitality & Tourism , Bessemer, Alabama

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