Restaurant Team Member (Krystal)

Company: Krystal Restaurants, LLC. - Center Point, AL
Location: Birmingham
Posted on: November 24, 2022

Job Description:

The Team Member supports the team's daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal's Core Values. The Team Member works with the management team in ensuring the compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by assisting the management team in actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit.PeopleEssential Duties and Responsibilities: Demonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal's tools and processes. Partners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable.Customer Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards. Coaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems. Ensures that food safety standards are met through direct observation while running their shifts.Sales Partners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.Profit Executes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps. _The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform._Education And Experience Requirements Must be at least 18 years of age. Servsafe certification required with 6 month period High School Diploma or GED preferred with one (1) or more years restaurant experience preferred. Systems & Software - proficient level knowledge of Microsoft Office software applications. Must be able to work a flexible schedule including days, nights, overnights, & weekends. May be required to travel to other locations, e.g. other stores, bank, meetings as business dictatesKnowledge/Skills/Abilities Customer Focused- Recognizes the guest as the primary focus and acts accordingly; sets a high standard for exceeding guest expectations and motivates the team by role modeling effective service behaviors. Initiative-Takes action without being asked or required to; achieves goals beyond job requirements; is proactive and takes prompt action to accomplish tasks. Action Oriented- Consistently maintains high levels of activity or productivity; works with vigor, effectiveness and determination over a sustained period of time. Team Player- Encourages cooperation to accomplish team goals; promotes a respectful and inclusive work environment.Skill Requirements Maintain records/logs Verify data and information Organize and prioritize information/tasks Operate office equipment Verbal communication Written communication Public speaking/group presentations Research, analyze and interpret information Investigate, evaluate, recommend action Leadership and supervisory, managing people Basic mathematical concepts (e.g. add, subtract)Physical Requirements Sitting for extended periods Standing for extended periods Extended periods viewing computer screen Walking Reading Speaking Hearing Lifting/carrying more than 20 pounds various items Repetitive Motions Pushing/Pulling Bending/Stooping Reaching/Grasping WritingHazards Normal office environment Electrical current Housekeeping and/or cleaning agentsJob Type: Full-timeJob Type: Full-timePay: $12.00 - $13.00 per hourBenefits: Dental insurance Health insurance Vision insuranceWork Location: One location

Keywords: Krystal Restaurants, LLC. - Center Point, AL, Birmingham , Restaurant Team Member (Krystal), Hospitality & Tourism , Birmingham, Alabama