Customer Service Representative
Company: T.Ray & Associates
Location: Birmingham
Posted on: March 18, 2023
|
|
Job Description:
We're seeking positive, personable customer service
representatives looking for a rewarding career opportunity! You'll
be responsible for connecting with new people by making a large
number of outbound calls in a timely manner, providing a solution
to their problem, and raising the bar to provide an excellent
customer experience. We welcome applicants who love helping others,
self-motivated, and can't wait to get started!
Responsibilities:
--- Make a large volume of outbound calls to customers who have
requested information about our services
--- Identify common customer issues and offer solutions
--- Present the value of our service, including the features and
benefits to each customers
--- Refer to script, along with other tools and resources provided
when working through difficult customer situation, and refer to
trainer, when necessary
--- Make sure each customer's issues are addressed with care and
precision to achieve full customer satisfaction
--- Regularly meet with team to enhance perform skills
--- Build, maintain and manage account to ensure long lasting
customer relationships
Qualifications:
Strong knowledge of customer interface and interaction
Must have graduated high school, received a G.E.D. or
equivalent
--- Must have a positive mindset and be able to follow
directions
About Company:
Here at T.Ray & Associates we are dedicated to making your success
our priority. We have adopted a proven system that provides the
training, resources, support and leadership needed to help you
develop professionally, personally, and financially, so you can
start living the life you deserve.
Alabama Residents Only....APPLY TODAY!!!
Keywords: T.Ray & Associates, Birmingham , Customer Service Representative, Hospitality & Tourism , Birmingham, Alabama
Click
here to apply!
|