Customer Service Representative

Company: T.Ray & Associates
Location: Birmingham
Posted on: March 18, 2023

Job Description:

We're seeking positive, personable customer service representatives looking for a rewarding career opportunity! You'll be responsible for connecting with new people by making a large number of outbound calls in a timely manner, providing a solution to their problem, and raising the bar to provide an excellent customer experience. We welcome applicants who love helping others, self-motivated, and can't wait to get started!

Responsibilities:
--- Make a large volume of outbound calls to customers who have requested information about our services
--- Identify common customer issues and offer solutions
--- Present the value of our service, including the features and benefits to each customers
--- Refer to script, along with other tools and resources provided when working through difficult customer situation, and refer to trainer, when necessary
--- Make sure each customer's issues are addressed with care and precision to achieve full customer satisfaction
--- Regularly meet with team to enhance perform skills
--- Build, maintain and manage account to ensure long lasting customer relationships

Qualifications:

Strong knowledge of customer interface and interaction
Must have graduated high school, received a G.E.D. or equivalent
--- Must have a positive mindset and be able to follow directions

About Company:
Here at T.Ray & Associates we are dedicated to making your success our priority. We have adopted a proven system that provides the training, resources, support and leadership needed to help you develop professionally, personally, and financially, so you can start living the life you deserve.



Alabama Residents Only....APPLY TODAY!!!

Keywords: T.Ray & Associates, Birmingham , Customer Service Representative, Hospitality & Tourism , Birmingham, Alabama