Customer Service Optician

Company: Southern Focus Vision Center
Location: Gardendale
Posted on: May 27, 2023

Job Description:

Customer Service Optician needed -Would you love to solve problems to help people live better lives? Got a flair for style or a gift for making people feel their best? Then we want to talk to you about our Customer Service Optician position. -This position is full-time with our close-knit team offering you the stability of a career in healthcare!NO Experience Needed:Prior medical office or eyecare experience is a plus, but it's certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning! -Some of your duties will include: -- - Helping people select -frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.- - Determining the best lens types, materials, coatings, and brands for patients' lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.- - Educating first-timers on how to use and take care of their glasses and contact lenses- - Troubleshooting prescription issues,checking new glasses for fit and making adjustments, miscellaneous repairs- - -Consistent cross-training for optimal career growth- - Billing insurance- - Educating patients on what their benefits offer -- - Pleasantly answering questions and making appointments for existing and potential patients- - Answer incoming calls, take messages, complete outreach to patients (re-engagement required)- - Doing inventory, ordering, sending and receiving shipmentsHow you will make a difference - -You'll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more. -Out of everyone that works at our practice, the Optician has the honor of satisfying patients the most! People walk in not being able to see, and you're the one that sends them out looking great and SEEING great - so you get all the glory! Your role is to be an educator and a style consultant.If these sound like you, please apply!- - - - You've got a great sense of style and love to help people look their best.- - - - You're a natural problem solver, and hearing things like "these glasses don't fit" or "I can't get used to seeing with these confounded things" gets you pumped up to work your magic.- - - - You're confident in making recommendations.- - - - You connect with people quickly and easily. - -- - - - You feel that every customer deserves red carpet treatment.- - - - You're known for doing what you say you're going to do - no excuses!- - - - Your reputation for honesty and integrity is legendary.- - - - You take pride and ownership in your work - whatever you do, you do it well.- - - - You see yourself as an integral part of your team's success (because we will).- - - - You're always up for learning something new, and you master new skills quickly.- - - - You love to see other people happy and thriving, and you'll do whatever you can to help them get there.About Us -Southern Focus Vision Center is a growing eye care practice with an established patient base and dedicated team members. We love to come to work every day because we love what we do and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!We offer (upon eligibility):- - - - - Healthcare and In-House Vision Benefits- - - - - IRA, Employee Bonuses- - - - - PTO and Holidays- - - - - Upbeat, professional, and compassionate working environment -If you want a career where you can literally help improve the lives of the people in your community, this is the job for you. -We value your time, so we'll be back in touch with you very quickly.Powered by JazzHR

Keywords: Southern Focus Vision Center, Birmingham , Customer Service Optician, Hospitality & Tourism , Gardendale, Alabama