Service Technician
Company: Imperial Dade
Location: Birmingham
Posted on: May 28, 2023
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Job Description:
American Osment, a division of Imperial Dade, a leading national
distributor, has a job open in Birmingham, AL. We are searching for
a Service Technician with strong electrical and mechanical skills
to work on industrial floor cleaning and facilities maintenance
equipment. Industry leading training resources are at our
fingertips, so prior floor equipment experience is not required.
This is a midlevel position, primarily completing in-shop repairs,
service calls, and preventative maintenance at customer sites, and
handling shop related administrative tasks. The schedule is 7:30 am
- 4 pm, Monday through Friday. Imperial Dade is the leading
distributor of foodservice packaging, facilities maintenance
supplies, and equipment in the U.S. As a provider of customized
supply chain solutions, the company serves customers in many
business-to-business market segments including supermarkets,
healthcare facilities, universities, and restaurants. Founded in
1935 and headquartered in New Jersey, Imperial Dade serves more
than 80,000 customers through a footprint of 100+ branches. **All
correspondence will come directly from Imperial Dade and not a
personal email address.**You will:Repair customer's equipment, demo
and used equipment.Drive company owned service van to customer
sites to pick up/service equipment. Communicate with customers
regarding quotes for service work and approvals. Requisition parts
for equipment in repair department.Escalate customer trouble to
manager for proper handling.Set up new and demo equipment.Stock new
equipment.Assist in preventive maintenance contracts.Check on
status of backordered parts.Log equipment in for repair.Assist in
the pick-up and delivery of equipment.Maintain a clean work
area.Displays a courteous and helpful attitude to provide a
positive experience for our customers.Regularly listens to
customers in an empathetic manner, ensuring an understanding of
questions, concerns and requests and their feeling associated with
them.Recommend potential departmental changes and
improvements.Assist all customer support departments in the
resolution of customer problems and satisfaction of needs.Seek
input from employees, supervisors, and other personnel involved
with the job.The company may at any time change functions and
requirements of the position to meet the needs of the
business.Perform additional duties and projects as assigned.You
have:High School education or equivalentClear driving record and
valid driver's license Must demonstrate mechanical and electrical
skills 1-3 years of work experience in equipment repair or assembly
Experience in small equipment repair or equivalent; looking for a
person with electrical/mechanical ability Repair technicians
generally provide their own tools, the company will provide
specialty tools and equipment. One year experience using computers,
Excel, Word, and OutlookMust be able to lift up to 60 lbs Ability
to stand frequently throughout the day Effective written and verbal
communication skills Self-motivated and able to work independently
We offer an exciting environment to work, learn, and grow
professionally. As a family-owned and operated company, we value
our people and strive to create rewarding career opportunities by
offering competitive salaries and benefits, 401K, Life Insurance,
and a generous Paid Time Off Package. We are excited to continue to
invite talented individuals with a passion for excellence to join
our team. Imperial Dade is an EEO Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, gender identity, sexual orientation,
pregnancy, status as a parent, national origin, age, disability
(physical or mental), family medical history, or genetic
information, political affiliation, military service, or other
non-merit-based factorsPDN-992339e1-1584-4460-b28b-7440fe83482c
Keywords: Imperial Dade, Birmingham , Service Technician, Hospitality & Tourism , Birmingham, Alabama
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