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Guest Service Associate - Trussville, AL

Company: Spare Time Entertainment
Location: Birmingham
Posted on: May 28, 2023

Job Description:

  • Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary.
  • Answer guest inquiries over the phone and in-person; providing accurate information.
  • Inform guests of upcoming promotions, specials, and events.
  • Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
  • Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
  • Balance receipts, count cash, and complete daily shift paperwork.
  • Manage lane inventory and assists with lane turnover tasks.
  • Maintain a sanitary, organized, and presentable area.
  • Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
  • Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
  • Perform opening and closing duties as required.
  • Monitor guests for rule violations.

Keywords: Spare Time Entertainment, Birmingham , Guest Service Associate - Trussville, AL, Hospitality & Tourism , Birmingham, Alabama

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