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Remote Operations Trainer

Company: TTEC
Location: Birmingham
Posted on: September 20, 2023

Job Description:

As a Temporary Trainer working remotely in USA, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Do you love helping set someone up for success? In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures. You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
We're looking for a Temporary Trainer to welcome and excite new hires as they start their new careers. This project is anticipated to last between 60-120 days while supporting natural disaster relief efforts. -
Mentor and coach new hires within client training goals and time frames
Bring your interest in helping others to start their career journeys successfully
Deliver high quality client product training
6 months or more in training and adult learning or call center experience
- Team building and nurturing an inclusive learning environment
- Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks
- Computer experience
- Flexibility to work various shifts during 24x7 hours of operations

An inclusive culture and community minded organization where giving back is encouraged
a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Keywords: TTEC, Birmingham , Remote Operations Trainer, Human Resources , Birmingham, Alabama

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