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Sr. Customer Engineer/Field Service- (MR) + a 5% Signing Reward

Company: Canon Medical Systems USA, Inc.
Location: Birmingham
Posted on: December 5, 2019

Job Description:

Job Summary In this position, you will install medical imaging equipment effectively and efficiently; Perform PM inspections per equipment specifications and standards; Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork; Maintain all assigned assets per company P&P; Improve personal productivity by enhancing product knowledge through formal and on the job training; Service and provide periodic maintenance of diagnostic imaging equipment on multiple products in one modality; Answer technical and applications questions; Be capable of installing multiple products in one modality; Maintain accurate and complete documentation; Perform and document FDA and SPD testing on assigned products; Keep current with latest technical developments in multiple product lines; Support field service operations with technical knowledge on multiple product lines; Install and maintain equipment in multiple product lines; Demonstrate expertise on multiple product lines in 1 modality; Develop a higher level of troubleshooting and analytical skills; Operate as liaison between technical support and field operations; Support first installations within multiple product lines; Influence training of CE I, II, and III level personnel; Be capable of assuming acting manager role when required; Provide leadership to technical team; Be capable of leading major multi room installations; Develop service-selling skills.
Your personal contacts are of considerable importance inside and outside the company; Judgment and diplomacy essential to avoid losses to Canon; You plan own workload; Work independently on a major function, guided by company policies; Exercise a high degree of initiative involving major programs and commitment; Work is monitored by exception and management information reports; almost autonomous in work; Work on non routine tasks that involve analysis and solution of complex problems based upon facts, within broad policies and objectives, generally within precedents but makes decisions based upon exceptions; Position duties involve making constant decisions and implementing authorized courses of action; Errors may result in considerable financial loss and/or embarrassment to the Company and may adversely affect some aspect of our business; Assist Area Service Manager with sales of contracts and other services.
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Two year degree in Electronics Technology or equivalent.
5-7 years field service with medical diagnostic equipment.
4-6 years experience in advanced electronics.
Experience servicing one or more of the following modalities; Ultrasound, CT, MR, Nuclear, and/or X Ray, Vascular.
Proven ability in developing and maintaining effective internal and external working relationships.
Working Conditions:
Working environment is subject to occasional exposure to disagreeable elements such as noise, heat, cold, or dust.
Occasional exposure to serious potential injury or health hazard such as severe burns, fractures or similar disablement's.
Requires regular or sustained lifting, pulling, and/or pushing of heavy materials, tools, or equipment.
May require light to heavy travel and overnight stay.
Requires significant amounts of driving from site to site.
Employee will make regular visits to medical facilities. These facilities may have certain standards, which all vendor representatives must meet in order to gain access to these facilities, including the requirement for drug, background and health screening. Employment is contingent on your compliance to the standards established by each facility, as evidenced by the results of the required screenings.
About us!Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.

Keywords: Canon Medical Systems USA, Inc., Birmingham , Sr. Customer Engineer/Field Service- (MR) + a 5% Signing Reward, IT / Software / Systems , Birmingham, Alabama

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