Network Administrator II

Company: Revere
Location: Birmingham
Posted on: November 26, 2022

Job Description:

POSITION SUMMARY/OBJECTIVE:This position is responsible for assisting in maintenance, administration, security, and expansion of voice/data/video LAN/WAN from the PC level up. As the Network Administrator II, you are responsible for IT related work tasks on Revere customer projects. You will develop standards for customer projects, and you are responsible for internal IT related tasks and projects when not working on customer-based projects.PRIMARY DUTIES AND RESPONSIBILITIES:

--- Install, upgrade, troubleshoot, and maintain network hardware, firmware, and software including, but not limited to, routers, switches, servers, and wireless networks.

--- Provide technical support to employees and customers as assigned.

--- Develop high-level expertise in various system hardware and software as assigned.

--- Troubleshoot and resolve network hardware, software, and security issues.

--- Work with managers and users to identify and define system bugs and needed enhancements and evaluate impact on other systems as well as project feasibility.

--- Provide training for personnel and customers on hardware and software.

--- Monitor compliance with all system procedures, policies, and applicable laws.

--- Document warranty, downtime, and maintenance notes in a systematic manner.

--- Carry out responsibilities in a manner to promote good public relations.

--- Maintain confidentiality of all business-related information.

--- Maintain proper and professional relationship with employees.

--- Be familiar with and follow Company policies.

--- Perform database maintenance and manipulation as needed for special projects, database repair, customer data conversions, etc.

--- Responsible for network maintenance and troubleshooting from end-user support to core networking components.

--- Maintain and audit Company library of engineering software for internal use and report needs to management.

--- Coordinate with management staff, support staff, technical personnel, vendors, and customers to solve problems as required.

--- Prepare and solicit proposals for hardware and software solutions on customer projects.

--- Perform other job-related duties as assigned.EXPERIENCE, EDUCATIONAL, AND ABILITY REQUIREMENTS:

--- Minimum of five (5) years' experience with network systems, protocols, routers, switches, firewalls, and VPN technology or equivalent combination of education/experience.

--- Bachelor's Degree in Computer Science, Computer Engineering or Information Technology related program is preferred.

--- Extensive knowledge of computer network technology.

--- Working knowledge of server network protocols and Internet/Intranet applications.

--- Knowledge of computer applications.

--- Expertise in five (5) or more of the following: Microsoft Active Directory, DNS/WINS/DHCP, VOIP, Office365, VMware ESXi, Routing and Switching, Firewalls.

--- Proficiency with Windows Server 2008 and above; Windows 7 and above.

--- Knowledge of Fiber Optics and other interconnect methods.

--- Working knowledge of SQL Server, IIS, and publishing to IIS.

--- Strong communication and listening skills.

--- Ability to design and/or build systems and networks.

--- Skill in operation of listed tools and equipment.

--- Demonstrated ability to work with people as part of a team.

--- Excellent written and oral communication skills.

--- Good record keeping skills.

--- Valid driver's license and the ability to qualify for company insurance coverage. Travel is required as needed to customer sites to perform onsite technology related work.COMPETENCIES:

--- Problem Solving

--- Initiative

--- Ensuring Accountability

--- Planning and OrganizingWORK ENVIRONMENT:The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.

--- Work is performed mostly in office settings. Some fieldwork is required which may require overnight travel.

--- Occasionally work is done in the field, which could be in a construction area and which could require the use of earplugs, hardhat, steel toe boots, and safety glasses. The work environmentcould be outdoors, hot, cold, noisy. and/or dirty.PHYSICAL AND MENTAL REQUIREMENTS:The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

--- Working safely is a condition of employment.

--- While performing the duties of this job, the employee is frequently required to sit, read, talk, andhear.

--- The employee is occasionally required to stand, stoop, walk and climb.

--- The employee must be able to use his or her hands to operate, finger, handle, or feel objects,tools, or controls and to reach with hands and arms.

--- The employee must periodically lift and/or move objects up to seventy-five (75) pounds.

--- Specific vision abilities required by this job include close vision, color vision, and the ability toadjust focus.

--- Ability to travel.

--- Ability to reason logically and make sound decisions, to consider alternative and diverseperspectives, to communicate effectively both orally and in writing, to remain poised under allcircumstances, and to interact effectively with people in a positive manner that engendersconfidence and trust.

--- Ability to work effectively and efficiently in high stress and conflict situations.

--- Ability to simultaneously address multiple complex problems.

--- Ability to perform under stress and/or in emergencies.

--- Ability to perform in situations requiring speed, deadlines, or productivity quotas.POSITION TYPE/EXPECTED HOURS OF WORK:This is a full-time position, and business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Longer hours and evenings might be necessary.

Keywords: Revere, Birmingham , Network Administrator II, IT / Software / Systems , Birmingham, Alabama