Technical Support Specialist JNY
Company: OST INC
Location: Huntsville
Posted on: February 18, 2026
|
|
|
Job Description:
Job Description Job Description Optimal Solutions & Technologies
(OST, Inc.) is focused on excellence. We specialize in providing
Management Consulting, Information Technology, and Research
Development and Engineering services. The fundamental distinction
of the OST team is its business knowledge in both the public and
private sectors. We serve the aerospace & transportation,
association & nonprofit, defense, education, energy, financial,
healthcare, and technology & telecommunications industries. OST is
successful because we listen to our clients, we learn from our
clients, and we know our clients. Technical Support Specialist JNY
Description of specific duties in a typical workday for this
position: The Technical Support Specialist JNY provides hands-on
technical and operational support of threat systems, threat
emulation devices, and OPFOR representations used across Army
training and testing environments. The individual supports the
installation, configuration, operation, troubleshooting, and
sustainment of threat system hardware and software to ensure system
availability, reliability, and realism. Responsibilities include
providing technical assistance during system setup, integration,
upgrades, and maintenance activities; supporting troubleshooting
and resolution of technical issues; and assisting with system
configuration and functionality checks. The Sr. Technical Support
Specialist supports preparation and maintenance of technical
documentation, user guides, and operating procedures and assists
with tracking system status and technical issues. Additional duties
include supporting technical demonstrations, evaluations, and field
events; assisting engineers and Military Technical Evaluator SMEs
during testing, Government Acceptance Testing (GAT), and
operational assessments; and collecting and reporting technical
data related to system performance and reliability. The role
supports coordination with logistics, engineering, and evaluation
personnel to ensure technical issues are addressed efficiently and
systems remain mission ready. The Technical Support Specialist JNY
collaborates closely with engineers, evaluators, and Government
stakeholders to ensure threat systems are operational, supportable,
and aligned with Customer objectives. Requirements (Years of
experience, Education, Certifications): Bachelor’s degree in
engineering technology , Information Technology, Electronics, or a
related technical field Minimum of 3 years of experience providing
technical support for hardware, software, or integrated systems
within a DoD or Army environment Demonstrated experience with:
Technical troubleshooting and system support Installation and
configuration of equipment or systems Technical documentation and
reporting Supporting field activities or operational environments
Active TS/SCI Clearance Nice to Have (skills that are not required,
but nice to have): Experience supporting threat systems, OPFOR
equipment, or training support systems Familiarity with:
Electronics, communications, or simulation systems Fielded Army
systems and operational environments Basic configuration management
or issue tracking processes This is a full-time position paying a
base salary, full benefits, and has possible bonus potential based
on merit and performance. To be considered for this position,
please apply online with a resume. OST is an equal opportunity
employer. Applicants are considered for positions without regard to
race, religion, gender, native origin, age, disability, or any
other category protected by applicable federal, state, or local
laws.
Keywords: OST INC, Birmingham , Technical Support Specialist JNY, IT / Software / Systems , Huntsville, Alabama
