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Subrogation Representative

Company: Kemper
Location: Birmingham
Posted on: November 21, 2020

Job Description:

Location(s) Birmingham AL Details Trains to actively and aggressively pursue subrogation, loss refunds, and any other collections. Most assignments are routine subrogation files, primarily pursuing first party collision reimbursement. This consists of collecting from named insureds, at fault third parties, other insurance carriers and any other debtor, in a timely and cost effective manner. Trains to handle more complex files. Specific_Activities * Trains to review and evaluate assigned claim files for subrogation or collection potential. * Learns investigation routines for handling of assignments. * Maintains an active diary, works each assigned file on a regular basis. Evaluates each file to determine collection/subrogation potential. Recommends action plan for each file. Closes cases when appropriate with supervisor approval. * Negotiates settlements with adverse parties and attorneys on a fair and equitable basis with all parties involved. * Monitors claims to ensure subrogation funds were received as agreed upon and/or properly processed and recorded in the claims system. Prepares payments for attorney fees, investigative expenses, skip traces, asset checks and reimbursement of deductibles for Manager's review and approval. Processes payments in an accurate and timely manner. Specialized_Knowledge_And/Or_Skill_Requirements * Four (4) year college degree preferred. Minimum of two (2) years prior experience in collections, risk management, financial field, customer service or sales required. * Must have good computer skills and the ability to enter notes and produce letters and reports in a professional manner. * Above average organizational and negotiation skills. Must be persistent, aggressive and determined in collection efforts and have the ability to meet monthly collection goals. * Must have good written and verbal communication and math skills. Some positions may require specific bilingual skills. * Must have the ability to deal with conflict in a professional manner. * Must successfully complete Basic Claims Class in order to remain in position. * Must have satisfactory credit record. Special_Demands_Or_Working_Conditions * Contacts will often be confrontational and challenging. Must have the ability to deal with irate or difficult individuals in an effective, tactful, professional manner in order to persuade people to repay the company. * Must work effectively amid constant interruptions and shifting priorities. * Long periods of telephone contact daily. * ZR -GD -IN -PT Show moreShow less

Keywords: Kemper, Birmingham , Subrogation Representative, Other , Birmingham, Alabama

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