BirminghamRecruiter Since 2001
the smart solution for Birmingham jobs

Tax Expert I

Company: Intuit
Location: Birmingham
Posted on: January 12, 2021

Job Description:

Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year? If you''re a tax professional, we need you to help our customers complete thier taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you''ll bring Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxesby Jobble

Keywords: Intuit, Birmingham , Tax Expert I, Other , Birmingham, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Bilingual Customer Service Representative - Spanish - Work At Home
Description: Join our TTEC work from home customer service representative team if you reside 45 out of 50 states. We are not accepting applications for residents of CA, CO, HI or NY--or outside of the United States.--We're (more...)
Company: TTEC
Location: Decatur
Posted on: 01/24/2021

Deliver Eats with Uber Eats
Description: Deliver with Uber. Earn on your schedule.Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends-it's up to you.Earn Extra Money. You'll earn (more...)
Company: Uber Eats
Location: Lauderdale
Posted on: 01/24/2021

Deliver Food with Uber - Flexible Gig
Description: Deliver with Uber. Earn on your schedule.Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends-it's up to you.Earn Good Money. You'll earn by bringing people
Company: Uber Eats
Location: Lauderdale
Posted on: 01/24/2021


PT Night / Weekend Counter-2
Description: Job DescriptionWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, (more...)
Company: Advance Auto Parts
Location: Auburn
Posted on: 01/24/2021

Software Developer
Description: Looking for a career in technology while also continuing to advance your skills We're looking for software engineers to join our team and work on projects that matter.With a wide range of Fortune 500 (more...)
Company: Revature
Location: Tuscaloosa
Posted on: 01/24/2021

Need a gig? Deliver with Uber Eats!
Description: Deliver with Uber. Earn on your schedule.Deliver with Uber Eats on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends-it's up to you.Earn Extra Money. You'll earn (more...)
Company: Uber Eats
Location: Daleville
Posted on: 01/24/2021

Students - Deliver with Uber Eats
Description: Deliver with Uber. Earn on your schedule.Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends-it's up to you.Earn Good Money. You'll earn by bringing people
Company: Uber Eats
Location: Daleville
Posted on: 01/24/2021

FURNITURE MANUFACTURING
Description: Sample Maker br Must pattern and Upholster br br Sigma Nest
Company: Max Home, Llc
Location: Fulton
Posted on: 01/24/2021

URGENT: Sitter Wanted - Seeking Auburn, Alabama Sitter
Description: Overview: br Hi there my name is grace. I am looking to employ a baby-sitter working in Auburn, Alabama. I'm
Company: Sitter
Location: Auburn
Posted on: 01/24/2021

CH-47 Helicoptor Repairer (15U)
Description: The CH-47 Chinook helicopter is the heavy lifter of the Army National Guard and requires precise mechanical attention. Used for cargo handling, transporting troops, disaster evacuation, and combat operations, (more...)
Company: Army National Guard
Location: Meridian
Posted on: 01/24/2021

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Birmingham RSS job feeds