BirminghamRecruiter Since 2001
the smart solution for Birmingham jobs

BDC Associate Fixed Ops - Lexus of Birmingham

Company: Sonic Automotive
Location: Birmingham
Posted on: April 10, 2021

Job Description:

Company Description

At Lexus of Birmingham, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Purpose

Job Description

The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.

Duties And Responsibilities

  • Respond to internet inquiries with courtesy, accuracy and professionalism.
  • Promptly and accurately enter all customer inquiry data into the CRM.
  • Generate service appointments.
  • Conduct phone surveys to assess customer preferences and quality of experience.
  • Effectively utilize lead management tools.
  • Compile all necessary reports, forms and other documentation on a timely basis.
  • Perform cashier duties as requested.
  • Perform other job-related duties as assigned.
  • Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator
    Qualifications

    Qualifications:
    • Excellent verbal and written communication skills.
    • Strong MS Office Suite computer skills.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Ability to work in call center environment.
    • Strong organizational and time management skills.
    • Ability to read and comprehend rules, regulations, policies and procedures.
      Additional Information
      • It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

Keywords: Sonic Automotive, Birmingham , BDC Associate Fixed Ops - Lexus of Birmingham, Other , Birmingham, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Home Workers Wanted: Part Time/Full Time
Description: Work on your own
Company: Responsive Media
Location: Maplesville
Posted on: 04/15/2021

Guitar Private Tutoring Jobs Anniston
Description: Company We are looking for students, professionals, retirees or anyone with a passion to share, to join the largest community of teachers worldwide If you have free time and want to share your knowledge, (more...)
Company: Superprof
Location: Anniston
Posted on: 04/15/2021

Student Truck Driver Needed!
Description: Looking to Get Your CDL or Just Graduated CRST can help We're proud to announce the largest team driver pay increase in CRST history Join us and earn up to 0.85 CPM. With an incredibly competitive (more...)
Company: CRST
Location: Hayden
Posted on: 04/15/2021


Remote Senior IT Security Architect
Description: A non-profit health insurance company is in need of a Remote Senior IT Security Architect. Candidates
Company: VirtualVocations
Location: Birmingham
Posted on: 04/15/2021

$1830 - Earn by delivering 100 trips with Uber Eats
Description: 1830 - Earn by delivering 100 trips with Uber Eats Carbon Hill, AL 2854 442D7F62E372CA8BFB2A60C2CC960CAEF2C4 Deliver with Uber. Earn on your schedule. Sign up to deliver with Uber Eats and earn 1830 (more...)
Company: Uber Eats
Location: Nauvoo
Posted on: 04/15/2021

Hair Stylist - Trussville Marketplace
Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best
Company: Great Clips
Location: Remlap
Posted on: 04/15/2021

Quality Control Inspector
Description: BLOX is creating the tools to convert a resistant Architecture Engineering and Construction Industry into a smart and efficient machine. BLOX is the prime manufacturer in the Design Manufacture Construct (more...)
Company: BLOX
Location: Bessemer
Posted on: 04/15/2021

Get Paid To Take Surveys (Work From Home)
Description: Get paid to share your opinion by taking surveys from home
Company: Responsive Media
Location: Harpersville
Posted on: 04/15/2021

School Speech Language Pathologist (Short-term Coverage)
Description: We're looking for an exceptional School Speech Language Pathologist for a full-time position in Concord, AL who can start immediately and work through the end of the school year. This therapist will work (more...)
Company: TherapyTravelers
Location: Calera
Posted on: 04/15/2021

School Speech Language Pathologist (Short-term Coverage)
Description: We're looking for an exceptional School Speech Language Pathologist for a full-time position in Concord, AL who can start immediately and work through the end of the school year. This therapist will work (more...)
Company: TherapyTravelers
Location: Cordova
Posted on: 04/15/2021

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Birmingham RSS job feeds