Store Associate / Device Repair Tech
Company: Batteries Plus Bulbs
Posted on: April 10, 2021
Come join our customer-oriented, frequently fast-paced work
environment with opportunities for skills, knowledge, benefit and
pay growth! Consultatively sell batteries, light bulbs, and
accessory items to retail and commercial customers. Will also be
repairing smartphones and tablets. Pleasantly engage customers,
listen to what they have to say about their batteries/systems and
lighting needs, and recommend solutions. Perform battery tests,
installations, and battery pack rebuilds. Contribute as a Team
Member to the overall success of the store. Associates must be able
to lift 50 + pounds, should have a valid driver's license, and must
have access to reliable transportation. Integrity, reliability,
helpful/courteous customer orientation, product knowledge, sales
skills, and a friendly Team orientation are critical factors in the
success of our business and of our associates. Customer Service /
Sales / Device Repair Must have the ability to be trained to repair
smartphones and tablets. Experience not required but helpful. Greet
customers promptly, determine needs and answer questions. Suggest
needed sales add-on items, participate in retail store and
commercial sales activities to achieve sales goals. Ask questions
to identify potential commercial customers. Operate computer/cash
register to initiate and complete sales transactions. Answer
phones, assist callers, and ensure messages are relayed in a
timely, accurate manner. Maintain the facility, inventory,
property, and customer service levels to management standards.
Develop and maintain current knowledge of product and service
offerings Adhere to general and specific safety standards Engage as
a "can-do" team member. Proactively follow through on commitments
and/or tasks needing to be performed. Merchandising / Inventory
Rotate and stock inventory; perform inventory counts as required.
Install batteries, perform tests and tech work. Load, unload, and
deliver or arrange delivery of products. Organize daily recovery of
displays to achieve full store appearance. Maintain retail shelf
label pricing. Build displays; setting up & taking down shelves and
fixtures. Prepare store for daily opening and closing.
Qualifications H.S. diploma/equivalent and 6 months prior work
experience preferred or equivalent combination of education and
experience. Prior retail experience preferred but not required.
Ability to gain a quick and solid understanding of company's
products, processes, point of sale, and cross-reference systems.
Good listening and verbal communication skills with a customer
focus. Must possess and use organizational and analytical
problem-solving skills. Ability to handle multiple projects/tasks
to effectively prioritize, follow up, and meet deadlines with
multiple tasks and projects. Ability to calculate simple math,
percents, ratios and algebraic expressions and read gauges.
Demonstrated technical aptitude and or technical experience
desired. Valid driver's license with clean driving record
preferred. At Batteries Plus, you are part of a small
entrepreneurial team in a growing business. We are an Equal
Opportunity Employer and Drug-Free Workplace Our benefits vary
based on length of employment, but include the following: Training
and Development Employee Discount
Keywords: Batteries Plus Bulbs, Birmingham , Store Associate / Device Repair Tech, Other , Trussville, Alabama
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