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Parts and Service Coordinator

Company: Nixon Power
Location: Birmingham
Posted on: June 13, 2021

Job Description:



The Parts and Service Coordinator supports the service and parts department in daily activities. Directs technician teams, schedules and monitors service work, tracks inbound and outbound packages and maintains oversight of warehouse inventory stock. Fulfills, procures and invoices parts inventory resulting in the timely/accurate processing, collection, and delivery of orders. Assists in oversight of local rental assets.

The position reports directly to the Aftermarket Operations Manager and routinely interacts with other departments and customers.



  • Schedules and dispatches technicians
  • Ensuring parts/equipment on hand
  • Maintain service job quotes
  • Freight and rental fleet


  • Identify and transfer parts for sales and service
  • Researching parts availability
  • Provide purchase order for procurement


  • Control and track inbound and outbound packages
  • Draw parts from inventory for use by the Service Department technicians
  • Maintain parts inventory stock levels


Education and experience:

  • High school diploma or GED; one to three years related experience; or equivalent combination of education and experience will be considered
  • Experience in a dispatch or coordinating role preferred
  • Experience driving and operating a forklift preferred, but not required

Skills and abilities:

  • Strong verbal and written communication
  • Exceptional customer service skills
  • Excellent organizational skills
  • Proficient computer skills (MS Office, MS Dynamics Great Plains)
  • Basic mathematical skills, including calculations with fractions, decimals, rate, ratio and percentages

Physical demands*

While performing the duties of this job, the employee is regularly required to:

  • Use hands/fingers handle, or feel
  • Reach with hands and arms
  • Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl
  • Lift and/or move up to 25 lbs. (occasionally up to 75 lbs.)
  • Be exposed to moving mechanical parts; fumes or airborne particles
  • Ability to sit for long periods of time
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Keywords: Nixon Power, Birmingham , Parts and Service Coordinator, Other , Birmingham, Alabama

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