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Administrative Assistant - Birmingham, AL

Company: Whaley Foodservice
Location: Birmingham
Posted on: June 13, 2021

Job Description:

Essential Duties and Responsibilities:{Essential functions may include, but are not limited to the functions listed below}:Works closely with thebranch managementto coordinate technicians according to customer requests, determine schedules.Provides technicians with any pertinent information regarding service calls.Opens & closes service orders for billing upon completion to ensure accuracy.Supports field service technicians in the field to resolve problems quickly.Collaborates with customers, manufacturers, and internal departments to determine customer needs.Generates accurate purchase orders for parts to corporate office and outside vendors.Communicates credit | collection guidelines & resolves situations accordingly and timely.Prioritizes new unscheduled service calls for branch's service technicians to best meet customer's needs.Other duties as assigned by management.Minimum Qualifications:High School diploma or equivalent.High level of accuracy: ability to collect and prepare data for reports.1-year previous experience in a stock or parts environment.Ability to answer high volume incoming customer calls, multitask, & effectively resolve customer issues.Stellar interpersonal, verbal, and written skills.Strong Windows based computer skills including expertise in Microsoft Word & Excel.Pass a pre-employment drug screen and criminal background check.Working Environment:Office environment; some exposure to shop environment.Some lifting up to 25 pounds may be required.Computer usage (mouse and keyboarding) approximately 60% of time.What We Offer:Competitive SalaryMedical, Dental, Vision, Life and Disability401 K Plan with company matchEducation Reimbursement ProgramPaid HolidaysPaid VacationEmployee DiscountsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Keywords: Whaley Foodservice, Birmingham , Administrative Assistant - Birmingham, AL, Other , Birmingham, Alabama

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