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Customer Service Representative

Company: Check Depot
Location: Birmingham
Posted on: June 13, 2021

Job Description:

Job Description Check Depot, a locally owned financial services company, is seeking tellers who are genuinely excited about helping others, energetic, ambitious, professional, self motivated and who also possess a People-First Attitude to join the Check Depot team Responsibilities and Duties As a branch teller/customer service representative, you will be responsible for all aspects of delivering our products to customers through personalized customer service, including cashing checks, making payday and title loans, and providing other services such as money orders, Western Union, and bill payments. Customer satisfaction and product sales is an integral part of day to day business. You will listen carefully to customers to understand their financial needs and recommend products and solutions that will benefit them. You will be responsible for collecting on past due loans as well as other duties as assigned by management. Qualifications and Skills Qualified Candidates must have: Excellent customer service skills At least 6 months experience in the Financial Services industry with check cashing, payday lending, and/or title pawn knowledge The ability to identify customer financial needs and engage in a sales and service process The ability to manage time and careful attention to detail Computer and typing proficiency Good cash handling skills Neat and professional appearance Ability to pass reference and drug testing Ability to read, write, and speak Spanish fluently is a plus but not required Reliable transportation Benefits We offer an excellent benefits package, including medical, dental, vision, and life insurance. Performance incentives and $500.00 sign-on bonus offered Contingencies and restrictions apply. Hours Monday-Friday 9a-6p, Saturday 9a-4p If you would like to join the Check Depot team, please submit your resume, or stop by one of our convenient locations to complete an application. Serious Inquiries Only Company Description Check Depot, a family owned and operated company, has been in business since 1991. We have a long-standing presence with 7 stores located in the greater Birmingham area and one in Oxford, AL. We offer products and services to the community such as short term loans and check cashing. We value customer service and satisfaction, and employee engagement. Associated topics: cajera, cajero, client, customer, retail associate, retail customer service, retail sales, sales consultant, sell, seller

Keywords: Check Depot, Birmingham , Customer Service Representative, Other , Birmingham, Alabama

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