Customer Service Representative
Have you ever worked as a customer service assistant, customer
service advisor, customer service representative, CSR, customer
acquisition specialist, customer service supervisor, customer
service team leader, customer service manager, sales & customer
service rep or in any other customer-facing role?
We have something just for you!
Flexible either full time or part-time
To give our clients the best, most efficient and effective service
possible. We know what it takes for a business to be great and
therefore, great success is our number one priority for our clients
and for their customers.
What do we do:
We provide a specialized and energetic growing team of
professionals to implement event-based customer service & sales
campaigns for our clients. Each campaign ensures that we provide
strong brand management, custom acquisitions and deliver
quantifiable/measurable direct marketing strategies.
What we are looking for:
Candidates with the ambition and drive to learn new skills, provide
exceptional levels of customer service and progress within the
Take a step and fall into Autymn!
Autymn is the number one go to for brands wanting to take their
business to the next level. We strive to execute marketing
strategies that not only aim to impress, but also create unique
experiences for our clients and their customers that last long
after the strategy is complete. Teamwork is at the heart of
everything we do, we know that we cannot succeed as individuals, we
know that in order to succeed we need to have a strong focus on
team work and leadership.
Right now, were looking to add 4-5 new Customer Service
Representatives to our team!
Customer Service Requirements:
Proven customer support experience
Strong communication and presentation skills
Ability to adapt to fast changing environments
Ability to multitask, prioritize, and manage time
High school diploma or equivalent required
Must be able to travel to the office on a daily basis
Customer Service - Benefits:
We offer in-house training workshops and on-site
Excellent social calendar
Excellent work/life balance
We believe in rewarding our top performers with public recognition,
financial incentives, tangible prizes, meals, events and
You'll have the chance to travel around the Birmingham region
We target areas for our clients that involve overnight stays in
different parts of the country (once borders have fully
What are you waiting for? We cant wait to meet
Please send your resume through the online application process by
clicking the "Apply Now" button below. We will be in contact with
successful applicants as soon as possible. Due to current
circumstances, our initial interviews will be conducted online
however shortlisted candidates will be required to come to the
office to meet face to face at a later date.
Customer Service Duties:
Resolve any product or service problems by understanding the
customers' complaint; selecting and explaining the best way to
troubleshoot the issue; following up to ensure the issue has been
Analyze and keep a record of customers needs to recommend potential
product/services to the team
Build and sustain relationships with our customers through open and
Generate sales leads
Meet personal/team sales targets and quotas
Follow communication procedures, guidelines, and
Assist with the placement of orders and upgrades to
FYI: We offer paid training to all of our new hires and continuous
mentorships from experts in the field!