Field Equipment Service Technician
Company: Patterson Veterinary Supply, Inc.
Posted on: September 16, 2021
Companies is looking for an independent worker who is interested in
the field of veterinary medical device equipment repair,
maintenance and installation.
intermediate level on-site repair, installation and maintenance on
a variety of veterinary products including networking, computers,
and software in a Windows environment. Learns and follows
manufacturer guidelines relative to the repair of
and/or Repair Veterinary Equipment
responds to assigned customer service calls, diagnosing problems
and making appropriate repairs.
Repairs, loads, delivers, installs, and specs equipment to meet
specific manufacturer, Federal/State, BHR guidelines
Trains to perform standard system installations and tests the
functionality of all components.
Trains customers on the use and basic maintenance of equipment
Learns and follows specific manufacturer guidelines for repairs as
well as all company, OSHA, or other agencies' policies related to
Completes all required service forms (work order entry, inventory,
BRH forms, expense reports and/or purchase card statements, time
sheet, and equipment related items).
Maintains strong and supportive customer relationships by providing
technical support after initial installation of Equipment, PC
software, and hardware and ensuring that service commitments are
met within standard response time.
Relays any special problems to Service Coordinator following each
Determines parts, supplies or tools needed to complete service
Uses, maintains, and secures test devices and tools used to adjust,
calibrate, and repair equipment.
Completes all required paperwork (time sheets, service orders,
forms, inventory, expense reports, purchase card, and equipment
- Manages vehicle inventory and restocks as necessary.
proper vehicle maintenance guidelines and safe driving habits are
proper use and maintenance of all company provided assets,
including but not limited to computer, parts, uniforms,
to continuous heavy physical activity
to 100 pounds
or frequent moderate physical activity
- Operating a
computer or other office device (laptop at 1 hr per
- Talking or hearing
-- "position involves frequent communication with (customers,
inside staff, etc.) and requires ability to understand and
effectively exchange accurate information"
- Reading or sight
-- "requires frequent review of vendor contracts"
materials or waste
- Confined spaces
(if installation or maintenance typically involves accessing wires
in sub-floor crawlspace)
High school diploma or equivalent.
Valid driver’s license and clean driving record.
Excellent organizational and problem solving skills
3-5 years prior experience in a Veterinary/Medical/Dental
environment or equivalent Field Service Experience.
Technical training in electronics or related technical
C. skills in Windows based programs
Experience with peripherals such as printers, backups, scanners,
Strong customer service skills
TechEdge Basic Certification
SAP User Knowledge
Motivated team player
Associates degree in a computer related field.
At least 4 years of experience as a LVT or CVT
will be considered.
Previous X-ray experience preferred
Microsoft Certified Systems Engineer (MCSE) certification or
TechEdge Advanced Certification
position requires occasional travel (25%) overnight in a regional
and national area.
In It For You:
competitive benefits, unique incentive programs and rewards for our
- Full Medical,
Dental, and Vision benefits and an integrated Wellness
- 401(k) Match
Retirement Savings Plan.
- Employee Stock
Purchase Plan (ESPP).
- Paid Time Off
- Holiday Pay &
- Volunteer Time
Assistance Program (Tuition Reimbursement).
- Full Paid
Parental and Adoption Leave.
(Employee Assistance Program).
Click here to see what it’s
like to be a part of our winning team! Patterson
isn’t just a place to work, it’s a partner that cares about your
An Equal Opportunity Employer
As a people-first company,
Patterson promotes a culture that embodies and celebrates diversity
and inclusivity. We believe our employees’ unique experiences and
differences are what strengthen us and drive our success. We
consider all qualified applicants without regard to race, religion,
color, sex, national origin, age, sexual orientation, gender
identity, disability or veteran status.
We are Patterson. We welcome
Keywords: Patterson Veterinary Supply, Inc., Birmingham , Field Equipment Service Technician, Other , Birmingham, Alabama
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