Brand Associate - Summit (The)
Company: The Gap, Inc.
Location: Birmingham
Posted on: June 25, 2022
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Job Description:
**About Athleta**For the past 22 years, weve committed ourselves
and our brand to a single aim: to empower all women and girls.
Inspiration. Collaboration. Connection. Inclusivity. Its what we do
best, and were on the hunt for people who share our passion for
leading an active lifestyle, growing personally as well as
professionally, and creating game-changing products and
experiences.We use business as a force for good by putting people
and the planet right up there with profit, which is why Athleta is
a certified B Corp. Ready to make a move? Join us. Because we know
that alone were strong, but together were unstoppable.**About the
Role**In this role, you will engage and connect with our customers
by providing excellent customer service. You will be an expert in
product and use this expertise to educate, inform, inspire and
outfit the customer. You will offer information to the customer on
current merchandise assortment, store promotions and events, and
execute operational processes effectively and efficiently. Your
goal is to bring our brand to life for our customers while building
brand loyalty and delivering with productivity.**What You'll Do**+
Acknowledge and assist customers; locate merchandise efficiently
using various methods; answer questions quickly and accurately+
Offer style and outfit suggestions to the customer, utilizing
mannequins and displays for inspiration+ Promote loyalty by
educating customers about our loyalty programs+ Leverage omni
channel offerings to deliver a frictionless customer experience+
Support sales floor, fitting room, check out, and back of house
processes, as required+ Courteous and responsive to
internal/external request+ Exchange and verifies job related
information to provide support**Who You Are**+ Good communicator
with the ability to utilize technology effectively and engage with
customers and your team to meet goals+ Problem solver with a focus
on continuous improvement, who is always learning, open to feedback
and takes action as required+ Able to handle customer interactions
and potential issues/concerns courteously and professionally+ Use
basic information-gathering skills to solve problems+ Ability to
learn procedural knowledge acquired through on- the-job
training**Benefits at Athleta**+ Merchandise discount for our
brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana
Republic and Athleta, and 30% off at Outlet for all employees.+ One
of the most competitive Paid Time Off plans in the industry.*+
Employees can take up to five on the clock hours each month to
volunteer at a charity of their choice.*+ Extensive 401(k) plan
with company matching for contributions up to four percent of an
employees base pay.*+ Employee stock purchase plan.*+ Medical,
dental, vision and life insurance.*+ See more
(https://corporate.gapinc.com/en-us/careers/gap-inc-careers/gap-inc-benefits)
of the benefits we offer._*For eligible employees_Gap Inc. is an
equal-opportunity employer and is committed to providing a
workplace free from harassment and discrimination. We are committed
to recruiting, hiring, training and promoting qualified people of
all backgrounds, and make all employment decisions without regard
to any protected status. We have received numerous awards for our
long-held commitment to equality and will continue to foster a
diverse and inclusive environment of belonging. This year, weve
been named as one of the Best Places to Work by the Human Rights
Campaign
(https://www.hrc.org/resources/best-places-to-work-for-lgbtq-equality-2022)
for the seventeenth consecutive year and have been included in the
2021 Bloomberg Gender-Equality Index for the fourth year in a
row.
Keywords: The Gap, Inc., Birmingham , Brand Associate - Summit (The), Other , Birmingham, Alabama
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