Patient Liaison - PRN
Company: Ascension
Location: Birmingham
Posted on: March 17, 2023
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Job Description:
Details
+ Department: Facility Support
+ Schedule: PRN, rotating shifts mornings, evenings and
weekends.
+ Hospital: Ascension St. Vincent's One Nineteen
+ Location: Hoover, Alabama
Benefits
Paid time off (PTO)Various health insurance options & wellness
plansRetirement benefits including employer match plansLong-term &
short-term disabilityEmployee assistance programs (EAP)Parental
leave & adoption assistanceTuition reimbursementWays to give back
to your community*Please note, benefits and benefits eligibility
can vary by position, exclusions may apply for some roles (for
example: PRN, Short-Term Option, etc.). Connect with your Talent
Advisor today for additional specifics.
Responsibilities
Act as a liaison between guests, staff and patients to respond to
patient and guest information inquiries.
+ Receive, screen, route and/or respond to all incoming inquiries
for information, directions or concerns.
+ Receive guest suggestions and complaints and escalate through
proper channels.
+ Provide patient information in compliance with The Health
Insurance Portability and Accountability Act (HIPAA) requirements
and organizational privacy policies.
+ Identify and report issues of safety and maintenance.
+ Assist in improving patient satisfaction while keeping volunteer
office management informed of potential problems. Anticipate
family's needs and resolve issues before they become major source
of concern.
Requirements
Licensure / Certification / Registration:
BLS Provider. American Heart Association or American Red Cross
accepted, preferred.
.Education:
+ High School diploma equivalency OR 1 year of applicable
cumulative job specific experience required.
+ Note: Required professional licensure/certification can be used
in lieu of education or experience,if applicable.
Additional Preferences
No additional preferences.
Why Join Our Team
Ascension St. Vincent's employs over 4,800 associates and has been
serving Birmingham and surrounding communities for more than 122
years. As an associate, you will find rewarding career
opportunities at one of our five hospitals and several other
healthcare facilities including an outpatient wellness facility
that offers medical, imaging, fitness, nutrition and spa
services.
Ascension is a leading non-profit, faith-based national health
system made up of over 150,000 associates and 2,600 sites of care,
including more than 140 hospitals and 40 senior living communities
in 19 states.
Our Mission, Vision and Values encompass everything we do at
Ascension. Every associate is empowered to give back, volunteer and
make a positive impact in their community. Ascension careers are
more than jobs; they are opportunities to enhance your life and the
lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all
associates and applicants for employment regardless of race, color,
religion, national origin, citizenship, gender, sexual orientation,
gender identification or expression, age, disability, marital
status, amnesty, genetic information, carrier status or any other
legally protected status or status as a covered veteran in
accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English)
(https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
poster or EEO Know Your Rights (Spanish)
(https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf)
poster.
Pay Non-Discrimination Notice
(https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to
individuals who have applied for a position using our official
application. Be on alert for possible fraudulent offers of
employment. Ascension will not solicit money or banking information
from applicants.
This employer participates in the Electronic Employment
Verification Program. Please click the E-Verify link below for more
information.E-Verify
(https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
Keywords: Ascension, Birmingham , Patient Liaison - PRN, Other , Birmingham, Alabama
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