Event Coordinator
Company: Birmingham Jefferson Co
Location: Birmingham
Posted on: March 18, 2023
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Job Description:
ABOUT THE BJCCFor over 50 years, the Birmingham-Jefferson
Convention Complex (BJCC) has served as a premier entertainment
destination attracting a broad array of events across a diverse
collection of venues. Centrally located in the heart of Birmingham,
Alabama's Uptown Entertainment District, the BJCC campus includes
Legacy Arena at the BJCC, Protective Stadium, BJCC Concert Hall,
over 220,000 square feet of meeting & exhibition space, and City
Walk BHAM, a 31-acre public outdoor space with a dog park,
pickleball courts, skate park and much more. For more information
visit www.bjcc.org. Summary/Objective The Event Coordinator is
responsible for assisting Event Managers with the managing,
planning and execution of events as well as independently managing
some assigned events. The incumbent will assist in coordinating
events for Protective Stadium, BJCC Conventions, Legacy Arena
and/or other BJCC venues. The positions is responsible for
assisting with the coordination of events, providing support to
fellow teammates to ensure a successful event, and ensuring each
event ends with exceptional client and guest experience. This
position may also provide front of house support during events to
ensure an exceptional guest experience. Serve as event attendant as
required or in the absence of the Event Manager. Interact with and
maintain rapport with the clients, BJCC partners (service
providers) and teammates. Work is subject to review through
collaboration, conferences, oral and written reports. Technical
Expertise and KnowledgeDemonstrates understanding and full
performance ability in each of the following:In support of the
Event Managers, may initiate, direct and participate in pre-event
planning meetings with clients and operating departmentsEnsures the
completion of event work orders as directed by events team.Review
event history file information and assist in conducting post-event
meetings with the client and operating department to review and
discuss services provided.Assists with resolving event day
challenges, complaints and disputes within the context of BJCC
policies and procedures and the contract with the client.Acts on
behalf of the event management team to enforce BJCC policies and
procedures, including compliance with safety requirements, and
exercises independent judgment in all activities involving clients
and event guests.Serves as event point of contact in the absence of
the Event Manager.Services as Event Manager for small scale events,
as required. Assist with the review of contracts and operational
schedules to ensure the dates, times, facilities and equipment
indicated are correct and that all provisions have been
fulfilled.Provide event outlines, drawings and instructions to
clients, client suppliers and operations department based on
evaluation of event complexity, evaluation of BJCC Complex
capabilities, regulations, and policies. Ensure all conflicts are
communicated to the appropriate Event Managers. Assists with
monitoring event progress in accordance with the approved event
operation plan, including floor plans, to ensure compliance.
Coordinate last-minute adjustments in room or equipment set-ups at
the request of the client or to assure compliance with safety
measures; prepare accurate statement of additional charges.Utilize
creative tools to gather event data in order to assist in event and
convention management strategic development.Support Events
department with administrative tasks such as making copies,
developing spreadsheets and writing business
correspondence.Performs other duties as required. Work
EnvironmentThis position may have a moderate to extensive stress
level associated with dealing with crowds of public visitors. The
environment is mainly indoors, however position may be required to
work outdoors and exposed to the elements (heat, rain, etc.).
Physical DemandsPosition requires lifting, climbing, carrying,
bending, stooping, squatting, and kneeling for extended periods of
time. Extensive walking and or standing. Ability to lift up to
30lbs items with or without assistance, while maintaining good
balance. Must be flexible enough to reach above shoulder level and
be able to push and pull for brief periods of time. Visual acuity,
speech recognition, and speech clarity. Position Type/Expected
Hours of Work This is a full-time position; hours of work must be
flexible and varied to meet the demands of the events of the
facility. Must be able to work extended and/or irregular hours
including day, nights, weekends, and holidays, as needed. Required
Education and ExperienceMinimum of one (1) year related knowledge,
experience, and skills in the hospitality industry, preferably as a
meeting planner or event coordinator. Bachelor's degree from an
accredited college or university with emphasis in hospitality
management, business management, public administration or a related
field is preferred. Valid State of Alabama Driver
License.Additional Eligibility QualificationsKnowledgeable of
established safety practices and applicable fire codes pertaining
to public facilities.Ability to coordinate, analyze, work
independently, observe, make decisions, manage multiple projects,
and meet deadlines in a detail-oriented manner. Anticipates
problems and implements corrective actions. Maintains effective
relationships with public, promoters, management, BJCC partners and
employees in a courteous and diplomatic manner. Ability to read,
analyze, and interpret general business documents, governmental
regulations, read and understand blueprints and schematic designs,
floor plans, etc.Knowledgeable with facility event industry
operations. Excellent oral communication, written communication,
fluency in English, public speaking, active listening. Strong
conflict resolution skills required. Exceptional attention to
detail and observational skill. Proficient in Microsoft Office
software, to include Outlook, PowerPoint, Word, Excel, Teams, and
Publisher. PI208276064
Keywords: Birmingham Jefferson Co, Birmingham , Event Coordinator, Other , Birmingham, Alabama
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