Operations Lead

Company: Chick-fil-A Vestavia Hills & Wildwood Centre
Location: Birmingham
Posted on: March 20, 2023

Job Description:

About the jobDo you enjoy developing others and creating a team-oriented culture? At Chick-fil-A Wildwood Centre and Chick-fil-A Vestavia Hills, we are looking for individuals who are motivated and passionate about serving their team and guests. We value our team members and have a centralized mindset to bring our best when servicing our guests. You will have the opportunity to grow as a leader, collaborate on a team, and train/coach team members in giving guests great service. -
What You'll Do

• Run the day-to-day operations
• Manage, coach and develop team members
• Adequately train new team members
• Ensure guests and team's safety and satisfaction
• Demonstrate CORE 4 when serving guests: share a smile, maintain eye contact, speak enthusiastically, and stay connected by making it personal
• Stay engaged with business metrics including, but not limited to, guest satisfaction, food cost, and labor
• Ensure all team members are focused on serving guests at all times
  
• Interact with guests in ensuring great guests experiences
  Who You Are
  • 1+ years of restaurant experience
  • Strong relationship builder
    
  • Detailed-oriented
  • Growth-mindset
  • Fast learner
  • Able to handle high volume operations
  • Professional in appearance, communication, and actions
  • Able to motivate others and create structure
    Perks
    • Competitive benefits
    • Flexible schedules
    • Scholarship opportunities
    • Continuous development opportunities

Keywords: Chick-fil-A Vestavia Hills & Wildwood Centre, Birmingham , Operations Lead, Other , Birmingham, Alabama