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Operations Lead

Company: Chick-fil-A Vestavia Hills & Wildwood Centre
Location: Birmingham
Posted on: March 20, 2023

Job Description:

About the jobDo you enjoy developing others and creating a team-oriented culture? At Chick-fil-A Wildwood Centre and Chick-fil-A Vestavia Hills, we are looking for individuals who are motivated and passionate about serving their team and guests. We value our team members and have a centralized mindset to bring our best when servicing our guests. You will have the opportunity to grow as a leader, collaborate on a team, and train/coach team members in giving guests great service. -
What You'll Do

  • Run the day-to-day operations
  • Manage, coach and develop team members
  • Adequately train new team members
  • Ensure guests and team's safety and satisfaction
  • Demonstrate CORE 4 when serving guests: share a smile, maintain eye contact, speak enthusiastically, and stay connected by making it personal
  • Stay engaged with business metrics including, but not limited to, guest satisfaction, food cost, and labor
  • Ensure all team members are focused on serving guests at all times
  • Interact with guests in ensuring great guests experiences
    Who You Are
    • 1+ years of restaurant experience
    • Strong relationship builder
    • Detailed-oriented
    • Growth-mindset
    • Fast learner
    • Able to handle high volume operations
    • Professional in appearance, communication, and actions
    • Able to motivate others and create structure
      • Competitive benefits
      • Flexible schedules
      • Scholarship opportunities
      • Continuous development opportunities

Keywords: Chick-fil-A Vestavia Hills & Wildwood Centre, Birmingham , Operations Lead, Other , Birmingham, Alabama

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