Provider Relations Specialist

Company: NaphCare
Location: Morris
Posted on: November 17, 2023

Job Description:

Status:Full-Time Shift:1st NaphCare is hiring an experienced Provider Relations Specialist at the Corporate HQ in Birmingham, AL, 35216. The Provider Relations Specialist will support clients by providing claims status, payment information, and explanation or payment via telephone and written correspondence. The Provider Relations Specialist will resolve provider issues and escalate as needed. Position Requirements:The Provider Relations Specialist must possess an Associates Degree or higher or equivalent work experience; as well as two years of previous experience where a working knowledge of 1500s, UBs, and medical claims processing were demonstrated. Medical billing knowledge and customer service skills are critical. The ideal candidate will also demonstrate excellent verbal and written communication skills. Proficiency in Microsoft Office Suite is also desired. Performance Expectations:

• Accurately provide claims status and payment information to clients
• Demonstrate skills in accuracy and multitasking while working to impact the progress within the daily workload and adhere to internal deadlines.
• Maintain confidentiality when managing patient data and NaphCare processes.
• Demonstrate a high comfort level in working with large volumes of data.
• Demonstrate strong attention to detail and a commitment to customer service throughout the claims process.
• Additional duties and specific projects as assigned. Share

Keywords: NaphCare, Birmingham , Provider Relations Specialist, Other , Morris, Alabama