BirminghamRecruiter Since 2001
the smart solution for Birmingham jobs

Customer Support / Fraud Specialist I.

Company: Mommy Jobs Online
Location: Birmingham
Posted on: September 13, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLGABRIELAV when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Birmingham , Customer Support / Fraud Specialist I., Other , Birmingham, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Truck Driver - Get Home Weekends!
Description: Job Description:CDL-A Truck Driver JobsBrown Does It Better: Great Home Time, Dedicated amp Regional Opportunities Home Every Weekend Founded in the mid-60s by James W. Brown as a homegrown dump (more...)
Company: Brown Trucking Company
Location: Birmingham
Posted on: 09/19/2019

Registered Nurse (RN) Stepdown Intermediate Care - Days
Description: We Are Hiring RN-Med Surg - Stepdown Intermediate Care 001 - Full-Time,Day - St Vincent's Birmingham - Birmingham,AL Why Join Ascension In Alabama, St. Vincent's Health System operates five hospitals (more...)
Company: Ascension (System Office)
Location: Birmingham
Posted on: 09/19/2019

Account Manager-Industrial Hose
Description: Job Description/Responsibilities: Build on and increase existing relationships. Actively search out and build new customers. Hose and Gasket or pump experience is a must. You
Company: Cameron Craig Group
Location: Birmingham
Posted on: 09/19/2019


RN - Charge - Nights
Description: We Are Hiring Position: RN - Charge Department: Oncology Location: St Vincent's East - Birmingham, AL Shift: Nights What Will You Do: As a Charge Nurse - RN with St. Vincent's Health System, you (more...)
Company: Ascension (System Office)
Location: Birmingham
Posted on: 09/19/2019

Truck Drivers – Earn Up to $110,000 as a Certified Driver Trainer – Paid for All Dispatched & Empty
Description: Truck Drivers Earn Up to 110,000 as a Certified Driver Trainer Paid for All Dispatched amp Empty Miles Don't Wait, Call Now 423-375-8753 Take your experience where it will pay off. U.S. (more...)
Company: U.S. Xpress
Location: Birmingham
Posted on: 09/19/2019

Brands Want To Pay You
Description: Brands Want
Company: Survey Voices
Location: Birmingham
Posted on: 09/19/2019

Registered Nurse (RN) CVICU - Nights
Description: We Are Hiring Cardiovascular Intensive Care Unit CVICU nurses are ranked among the most sought-after specialty nurse professionals working today. CVICU nurse jobs entail administering care for patients (more...)
Company: Ascension (System Office)
Location: Birmingham
Posted on: 09/19/2019

Get New Handyman Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Birmingham
Posted on: 09/19/2019

Business Development Representative (BDR)
Description: Our client is a Billion dollar National Industrial Distributor and an industry leader.-- Due to the ongoing growth of the business they are seeking to attract an Business Development
Company: Cameron Craig Group
Location: Birmingham
Posted on: 09/19/2019

Sr. Controls Engineer - VB.net
Description: Control systems integration and machine fabrication company focuses on providing custom electrical and mechanical solutions within the automated equipment space. They are is seeking an experienced Controls (more...)
Company: Cameron Craig Group
Location: Birmingham
Posted on: 09/19/2019

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Birmingham RSS job feeds