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Lead Cellphone Repair Technician

Company: Asurion
Location: Birmingham
Posted on: December 4, 2019

Job Description:

This role is eligible for a $1,500.00 sign-on bonus! Our team of Lead Cellphone Repair Technicians keep our customers connected by repairing their mobile devices. You'll work inside a retail store and be the face of Asurion's in-store operations delivering our award-winning personalized customer resolution experience. What will you do? Service as a technical leader to other technicians. Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method. Engage with and reassure customers to deliver outstanding customer service. Meet or exceed key performance objectives including service and repair metrics. Manage repair inventory involving new parts, recording inventory volumes and tracking part utilization. Perform various inventory tasks such as counting and monitoring inventory levels. Demonstrate Asurion's Core Values in all interactions. What we offer: Competitive pay and benefits including health, dental, and vision. Retirement Savings Plan Paid Time Off Tuition Reimbursement Program Ongoing training to grow your skills Uniform allowance Subsidized cell phone plan If you're a good fit for the job, you'll have: One year experience with product service support or troubleshooting electronics One year face-to-face customer service experience Knowledge of mobile devices and operating systems High School diploma or equivalent Strong oral and written communication skills Strong teamwork and collaboration skills Basic knowledge of Microsoft Office Store Location for this job posting: 5368 HWY 280 BIRMINGHAM AL 35242#MobileRepair #DeviceRepair #PhoneRepair #CellphoneRepair #CellRepair #MobileDeviceRepair #iPhoneRepair #SamsungRepair #TechnicalRepair #SmartphoneRepair #WirelessDeviceRepair #WirelessRepair #ElectronicRepair #ElectronicsRepair #RepairTech #RepairTechnician #DeviceTech #DeviceTechnician #MobileTech #MobileTechnician #CellphoneTech #CellphoneTechnician #MobileDeviceTech #MobileDeviceTechnician #CellTech #CellTechnician #SmartphoneTech #SmartphoneTechnician #WirelessDeviceTech #WirelessDeviceTechnician #WirelessTech #WirelessTechnician #ElectronicsTech #ElectronicsTechnician #PhoneTech #PhoneTechnician #iPhoneTech #iPhoneTechnician #SamsungTech #SamsungTechnician #MobileRepairTech #MobileRepairTechnician #DeviceRepairTech #DeviceRepairTechnician #PhoneRepairTech #PhoneRepairTechnician #CellphoneRepairTech #CellphoneRepairTechnician #CellRepairTech #CellRepairTechnician #MobileDeviceRepairTech #MobileDeviceRepairTechnician #iPhoneRepairTech #iPhoneRepairTechnician #SamsungRepairTech #SamsungRepairTechnician #SmartphoneRepairTech #SmartphoneRepairTechnician #WirelessDeviceRepairTech #WirelessDeviceRepairTechnician #WirelessRepairTech #WirelessRepairTechnician #ElectronicRepairTech #ElectronicRepairTechnician CUS23553 - Birmingham - Alabama - US - 2019/09/17

Keywords: Asurion, Birmingham , Lead Cellphone Repair Technician, Professions , Birmingham, Alabama

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