Dispatcher

Company: Penn Tank
Location: Birmingham
Posted on: November 24, 2022

Job Description:

We are growing rapidly in all areas! We have an exciting future ahead with growth opportunities and an expanding business - do you want to be a part of it?Penn Tank Lines is looking for a Dispatcher for its terminal in Birmingham, AL. This position manages driver planning and load assignments for approximately 25 drivers to ensure efficient utilization of assets, having a direct impact on driver and terminal profitability, customer satisfaction, and operational efficiency.Position Responsibilities:

• Oversees the daily activities of Drivers assigned to his / her shift, and is the first point of contact to provide guidance to Drivers making deliveries.
• Monitors and manages store petroleum inventories while evaluating and building loads.
• Collaborates with suppliers to work through allocation & supply challenges.
• Ensures organization and proper sequence of loads delivered to maximize efficiency.
• Continually analyzes stations to identify potential delivery issues related to traffic, allocation, and driver's available hours of service to ensure operational efficiency and profitability.
• Maintains customer expectations of sourcing and on-time deliveries.
• Forecasts customer needs and proactively ensures no service failures.
• Reports all service related matters to Terminal Management.
• May assist with daily log reviews and address violations.
• May assist the Terminal Manager with equipment maintenance scheduling and tracking.Qualifications & Competencies:
  • Strong problem-solving skills with the ability to build loads to maximize operational efficiency.
  • Excellent written and verbal communication skills.
  • A pleasant and professional demeanor with the ability to multi-task.
  • A strong customer focus with the ability to follow tasks through to completion.
  • Ability to work independently and exercise judgement in both regular and unique situations.
  • Strong geographical knowledge of the area.
  • Strong skill base and comfort with technology including Microsoft Office, specifically Excel; experience with routing or dispatching systems a plus.
  • Some scheduling flexibility to meet the needs of the operation.Education & Experience:
    • High School Diploma or equivalent.
    • Previous experience in a position where attention to detail, a sense of urgency, problem solving, and using independent judgement to solve problems was required.
    • Previous management or leadership experience a plus.This is a Full-Time position working a daytime schedule, Sunday through Thursday, and may include "on call" responsibility for operational needs as they arise.Resumes with salary expectations accepted through this posting.Penn Tank Lines, Inc. EOE

Keywords: Penn Tank, Birmingham , Dispatcher, Professions , Birmingham, Alabama