Branch Manager - Benjamin Franklin Plumbing

Company: Benjamin Franklin Plumbing
Location: Birmingham
Posted on: January 23, 2023

Job Description:

About Service Minds

With us, service is always top of mind.
Service Minds, an Altamont Capital Partners portfolio company, is the leading operator of Mister Sparky Electric, Benjamin Franklin Plumbing and One Hour Heating & Air Conditioning. As the largest franchise operator within the Authority Brands system, Service Minds is uniquely positioned to capture market share throughout the Southeast. With positive sales growth in 47 of the last 48 months, Service Minds is the quintessential growth company. With operations across Florida, Alabama and openings planned in new markets across the Southeast in the coming years, we are actively seeking growth-minded rock-stars to join our team and drive the business forward.
Compensation & Benefits
Our competitive salary includes guarantee minimum of $88,400 annually plus monthly bonuses. We are proud to offer great benefits including but not limited to:
Excellent medical, prescription, vision, dental and life insurance
Company vehicle
Paid time off
401K
Job Responsibilities
Cares deeply about the team and holds them accountable to excellence
Trains, develops, retains service and install technicians
Builds wining atmosphere for the team
Uphold "white collar" image in a "blue collar" industry
Ensures work completed to code and customers satisfied
Maximizes sales and profits for the branch
Skills & Experience
High EQ - able to connect, listen and understand people
People first, selfless, servant leader mentality
Excellent communication skills - written and verbal
Trustworthy and high integrity - does what you say
Experience leading and growing teams
Experience in the trades preferred, but not required
Job Duties
Conduct and present technical and communication training for team
Approve and finalize payroll
Conduct routine performance reviews
Match call volume to technician count
Conduct Job site visits and technician ride-alongs
Manage KPI's that lead to sales and profit success
Manage inventory
Maintain professional image for business
Resolve customer complains
Follow-up with permitting process

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Keywords: Benjamin Franklin Plumbing, Birmingham , Branch Manager - Benjamin Franklin Plumbing, Professions , Birmingham, Alabama